blindhog.net

Since I discovered Dynamips and Pemu, I have been trying to figure out a way to test Pix configurations with a single PC running Windows XP. The real trick has always been communicating with the virtual Pix. With Linux, it was not a problem but Windows has always been another story until I recently figured out how to communicate with pemu using GNS3.

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One of the major hurdles many people face with GNS3/Dynagen/Dynamips is that the emulators do not come with the Cisco Images to actually build a lab. It seems like once a week, I get an email with a request for an IOS Image, Pix Image, Pix Serial Numbers or Pix Activation codes. Just so I make myself clear, I will not give this information to you. Period. However…

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One of my customer’s recently started having problems receiving inbound calls although outbound calls worked just fine. Long story short, one of the dsp’s needed to be reset. When I issued the ’show voice dsp detailed’ command, the dspware version displayed all zero’s. After reseting the dsp, calls started working again.

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One of the biggest problems I face after installing a new Call Manager or Call Manager Express System is end user training.

I always provide end user training while on site and I do a good job too. Unfortunately, phones are boring and users have work to do. The majority of questions come the day I am leaving or 3 days later. Instead of trying to create my own video tutorials for end user training, I have compiled a list of Cisco’s Video Tutorials. Enjoy!

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