November 2009


A week and a half until my first attempt at the new version 3 voice lab and my studies have progressed well over the past few months despite being very busy with work. I also believe taking some time off after my last failed attempt of the V2 lab was a good decision. Motivation has been good and it has been nice to learn some of the new technologies and features that we have been able to implement in some of our real world telephony deployments.

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I just wanted to take a minute to post links to a site that were very helpful to me last week. At my job, I rarely use UCCX(IPCC). The extent of my UCCX experience is scratching my way through the documentation enough to use it for TAPs and thats it. I installed it again recently for an install but instead of fumbling through the documentation, I went to blogsearch.google.com and found Alex Hannah’s site: UCCX.net. Below are links to a few of his video tutorials that were very helpful. Thanks Alex!

 

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