I hope everyone had a Merry Christmas and a Happy New Year! I myself had a great Holiday season. I always look forward to this time of year and getting to spend time with family and friends. I had every intention to take a couple of days off and not think about voice labs, but I just couldn’t stay away. I actually spent time doing some labs on both Christmas Eve and Christmas Day. Now before you say “What is wrong with this guy, on Christmas?” Let me clarify by saying, It was only for a couple of hours, and I had 100% approval from the “boss” (yes my wife :-) ).

As I had mentioned in a prior post, l was given a few rack sessions with VoiceBootcamp and had my first session scheduled for last Sunday. Well, things didn’t go as I had planned and after about 10 minutes of trying to connect via vpn, I wasn’t able to get authenticated and decided to contact support. After creating a support ticket, and sending a few e-mails, I never did hear back from them and never did get connected. I like to reserve my weekend days for full 8 hour mock labs so the day was kind of bust in that sense. I did end up making the most of the day using my own equipment. I finally received a response from VoiceBootcamp support the following Monday evening. They blamed it on power issues with their equipment and apologized for not contacting me. Hum, the good ol’ “power issue” excuse. Had I paid for these sessions I may have been a little more upset, but being that they were free, I just accepted the apology and scheduled another session for 1/10. I’ll let you know how it goes.

The Month of December, IPexpert and Proctor labs had some crazy end of the year deals going on and I decided to take advantage of the great deal they had on rack sessions and purchased 10. Just as I did prior to my first lab attempt, I have scheduled back to back sessions with Proctor Labs the week prior to my 2nd attempt on 2/17.

This weekend I was busy with 8 hr mock labs on CCBootcamp and IPexpert racks. Both labs went very well, but one thing I was able to practice was integrating CUE with Callmanager. I had never attempted this before and actually found the task to be fairly simple, once I figured out the licensing. CUE has different license file pkgs based on the type of integration. The CUE module on my rack was loaded with the CME license file. To verify what license file is installed on your CUE module, issue the command show software license from the CUE CLI.

Both IPexpert and CCBootcamp have the needed license files in the Br2 routers flash, the files will look something similar to this:
cue-vm-license_12mbx_cme_2.1.2.pkg for CME
cue-vm-license_12mbx_ccm_2.1.2.pkg for CCM

You will need to set an FTP server to load the files. Once you have an FTP server configured, session in to your CUE module and issue the following:
software install clean url ftp://<ftp_server_addr/cue-vm-license_12mbx_ccm_2.1.2.pkg username cisco password cisco
y
reload
y

Once the CUE module comes back up, you will be ready to integrate it with CCM. I won’t get into all the details of configuring this right now, but do hope to do a video tutorial soon walking you through the steps for this integration.

Once again I wish all of you a Happy New Year and hopefully 2009 is the year several of us get those numbers!

James

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