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Adding a custom background image to a Cisco IP Phone can be tricky. You can use Cisco Phone Designer or you can use the following instructions to upload backgrounds to the so the users can choose a background from the phone.


The original source of this article is based on a from from .

Important Notes

  1. The List. xml file must start with a capitol 'L'
  2. You must have a thumbnail image as well as a background image.
  3. There can be up to 50 entries in a List file
  4. The List. xml must be done per phonetype. . .
  5. The tn-xxxx. png file referenced in the xml file below is the thumbnail image.
  6. This can be used for CUCM or CUCME.
  7. CUCME will require you to use a separate tftp server or create directories in the router's flash

Create backgroung image files

Create two . png images one for the thumbnail and one for the real image.


Create a "List. xml" file


Here is the format of the List. xml file for two separate example backgrounds . . . logo and mountain.




<ImageItem Image="TFTP:Desktops/320x212x12/tn-logo. png" URL="TFTP:Desktops/320x212x12/logo. png"/>

<ImageItem Image="TFTP:Desktops/320x212x12/tn-mountain. png" URL="TFTP:Desktops/320x212x12/mountain. png"/>





Phone image specifics


The following image sizes and tftp directories should be used for each specific phone type.


7941 / 7961

Full size image— 320 pixels (width) X 196 pixels (height).

Thumbnail image— 80 pixels (width) X 49 pixels (height).

Directory "Desktops/320x196x4"



7942 / 7962

Full size image—320 pixels (width) X 196 pixels (height).

Thumbnail image—80 pixels (width) X 49 pixels (height).

Directory "/Desktops/320x196x4"



7945 / 7965

Full size image—320 pixels (width) X 212 pixels (height).

Thumbnail image—80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x212x16"


7970 / 7971

Full size image—320 pixels (width) X 212 pixels (height).

Thumbnail image—80 pixels (width) X 53 pixels (height).

Directory "Desktops/320x212x12"




Full size image—320 pixels bodybuilding (width) X 216 pixels (height).

Thumbnail image—80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x216x16"



Upload the files to the TFTP Server



TFTP Upload Instructions


  1. Navigate to the 'Operating System Administration' window
  2. Go to 'Software Upgrades > TFTP File Management'
  3. Click 'Upload File'
    • Click 'Browse' and then choose the file to upload
    • Enter the subdirectory in the 'Directory' field e. g. "Desktops/320x212x12"
    • Click 'Upload File'



Restart tftp service



Restart the phone




Change the background image on the phone

  1. Choose Settings > User Preferences > Background Images.
  2. Scroll through available images and press Select to choose an image.
  3. Press Preview to see a larger view of the background image.
  4. Press Exit to return to the selection menu.
  5. Press Save to accept the new image, or press Cancel.


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