blindhog.net

A week and a half until my first attempt at the new version 3 voice lab and my studies have progressed well over the past few months despite being very busy with work. I also believe taking some time off after my last failed attempt of the V2 lab was a good decision. Motivation has been good and it has been nice to learn some of the new technologies and features that we have been able to implement in some of our real world telephony deployments.

(more…)

I just wanted to take a minute to post links to a site that were very helpful to me last week. At my job, I rarely use UCCX(IPCC). The extent of my UCCX experience is scratching my way through the documentation enough to use it for TAPs and thats it. I installed it again recently for an install but instead of fumbling through the documentation, I went to blogsearch.google.com and found Alex Hannah’s site: UCCX.net. Below are links to a few of his video tutorials that were very helpful. Thanks Alex!

(more…)

Studies for the new V3 lab have been underway for a little over a month. Most of this time has been spent reading the CME 7.0 and CUCM 7.0 SRNDs and more specifically, those sections which introduce new features and technologies. A section I have really focused on, reading several times now, is the CUCM Dial Plan section. There are a lot of new topics to become familiar with. + Dialing, Globalization, Localization, Normalization, and Local Route Groups, to name a few.

(more…)

The Cisco Unified Reporting tool is a web application that can be accessed at the CUCM console and is a quick and convenient way to gather data about a CUCM cluster as well as information that may be helpful in troubleshooting.

(more…)

CUCiMOC (pronounced Cookie Mock) is an acronym for Cisco UC integration for Microsoft Office Communicator and was publicly released for download on July 13th. For those of you who may not have heard of or are not that familiar with CUCiMOC, it allows your MOC client to integrate directly with Unified communications Manager 7.x (actually 6.1.3 and later)….WITHOUT Cisco Unified Presence (CUPS).
 
(more…)

Hunt groups are a great CUCM feature. However,  Cisco does not support call pickup or group pickup for hunt groups by default. Luckily, there is a workaround. To enable pickup for calls directed to a hunt group (hunt pilot, hunt list, line group) , enter bug ID “CSCsb42763″ into into the System > Enterprise Parameters > “Cisco Support Use 1″ field.
 
 
(more…)

In this tutorial, you will learn how to use the Cisco IP Services SDK to search Microsoft Active Directory without having to integrate Unified Communications Manager with LDAP. This can be useful if you have a multi-tennant environment or if you want to use an existing Active Directory database as an additional directory. 

 
(more…)

WOW! It has been quite awhile since I have made a post. Let me first apologize for that. As Josh had stated, both of us have been very busy with various things (family, work, study etc). For those of you who had been following my progress with my CCIE Voice studies may remember back in February when I had stated that I was able to secure a lab seat in RTP for one last attempt at the voice lab before blueprint changes were going to be made mid-July.

(more…)

The IAQ flag is a parameter which determines whether the ICD Extension field appears on the Users page within CUCM. Generally, this flag is set to false until IPCC has been integrated in which it is then set to true.

(more…)

In this tutorial, you will learn a couple ways to connect a physical router to your home phone line as part of your “virtual voice lab “.  An all virtual voice lab would be ideal. However, real hardware is necessary for a more complete voice lab. I will be using a 2611XM for my home lab, but you can use just about any Cisco router with a couple fxs and fxo ports.

(more…)