CUCiMOC recently released!
Posted by James on Thu 23 Jul 2009Categories: Cisco , Cisco VOIP - [5] Comments
CUCiMOC (pronounced Cookie Mock) is an acronym for Cisco UC integration for Microsoft Office Communicator and was publicly released for download on July 13th. For those of you who may not have heard of or are not that familiar with CUCiMOC, it allows your MOC client to integrate directly with Unified communications Manager 7.x (actually 6.1.3 and later)….WITHOUT Cisco Unified Presence (CUPS).
Previously, it has been possible to do OCS –CUPS integration via a direct SIP connection, but for those of you who may have attempted this (and actually got it to work correctly) will know that it complex to configure and the Cisco/Microsoft licensing requirements for this integration is less than attractive. CUCiMOC on the other hand, is just a client side plug-in and may be a better alternative to customers who currently use OCS. One thing to keep in mind is that CUCiMOC is created by Cisco (no Microsoft licensing requirements), and hence is not supported by Microsoft, unlike the OCS-CUPS direct SIP integration. Now, as I have yet to actually attempt to get CUCiMOC working in the lab, I can’t really comment at this time on the actual complexity of getting it to work, but have a feeling it isn’t going to be that difficult after reading through the release notes and configuration guides. I hope to get OCS installed in the lab as well as CUCiMOC soon and report back here on my experience.
In the meantime, if you are interested in reading more on CUCiMOC you can find the documentation at the following locations:
Release notes:
http://www.cisco.com/en/US/products/ps10317/prod_release_notes_list.html
Installation Guide:
http://www.cisco.com/en/US/products/ps10317/prod_installation_guides_list.html
And if you have the appropriate CCO account, you can download the CUCiMOC installer:
http://tinyurl.com/mjqf52
James

July 23rd, 2009 at 11:56 pm
an importent thing is, that CUCiMOC castrate important MOC-features. Internal MOC-Calls, don’t care audio or video are not possible after mode-switching. the whole mediatermination on MOC must be shutdown. Cisco says, it is important für CAC and QOS. I say, they want make money
at least Cisco could let the decission on the customer side. You know what it costs to implement video from Cisco.
July 24th, 2009 at 6:15 am
Jugin,
Thanks for the info. I am really looking forward to digging into CUCiMOC and seeing what benefits as well limitations like the ones you have listed are. Have you had a chance to lab it up yet? If so, what are your overall thoughts?
James
July 26th, 2009 at 3:36 am
Hi James,
(video, live meeting)
CUCiMOC (Single Call Control via CUCM) is a lot easier to implement as an Dual Call Control solution.
Issues:
- convince the IT on the customer for CUCiMOC rollout (task on the customer side)
- release and patchmanagement 2 worlds Microsoft + Cisco Who manages this?
- you should have a lot of answers for difficult customers
- If customer need a high call-availability, it will be less difficult to sell CUCiMOC.
- you can sell support for rollout
…
Jugin
August 4th, 2009 at 6:54 am
Is it possible or have it been tested to do this integration without disabling the A/V features.
Cant afford to lose functions such as:
- Video
- Live Meeting
do you think there will be any effects from integration point view if these features were not disabled.
September 29th, 2010 at 8:02 am
Are you kidding me. CUCIMOC is about the worst written software I have used in a long time from a major vendor. It has a lot of bugs and doesn’t work well in mid-large environments at all. RCC is much better for now.