How to install Call Manager 6.x in VMWare
Posted by Josh on Thu 20 Mar 2008Categories: Cisco , Cisco VOIP , virtualization - [379] Comments
In a previous tutorial, you learned how to install Call Manager 4.x in vmware. Installing CUCM 6.x in VMWare is much easier. Cisco did a great job with CUCM 6.x in terms of allowing you to install the software in a virtual machine without needing to hack the system.
There are not really any tricks to installing Cisco Communications Manager 6.x in VMWare. I have used vmware player with easyvmx.com as well as VMWare Server.
Update: This is not mentioned in the video, but I have noticed very strange issues when using a SCSI hard drive for CUCM. A SCSI hard drive is created by default. You will need to delete the SCSI hard drive, create a new hard drive and select IDE.
Here are the basic steps:
- Create a virtual machine with your favorite VMWare Product
- Configure the virtual machine with enough disk space and RAM to meet CUCM installation requirements
- Insert your CUCM 6.x installation CD
- Complete the Installation Wizard
- Wait for the install to complete
Check out Cisco Call Manager books at Amazon.com.
March 21st, 2008 at 6:48 am
Obvious question: Where can one get the CUCM ISO?
March 21st, 2008 at 7:46 am
If you have the CDs, you can create an ISO from the CDs with LC ISOCreator
If you do not have the CDs, you might search the following websites
http://www.sadikhov.com
http://thepiratebay.org
http://isohunt.com
Josh
March 21st, 2008 at 2:17 pm
Hi Josh,
G-R-E-A-T Video. Serves the need for N-O-W!!!
Anyways, I tried to install it on VMWare Player on a Ubuntu Host without any luck. So I had to settle for VMWare Player on an XP Host.
Any reason why the Ubuntu install didn’t work?
Rgrds,
Ayo
March 21st, 2008 at 4:22 pm
Ayo,
If you are using a Linux Machine (Server or Desktop), I highly recommend VMWare Server 1.X. That is what I used for this video. The vmware server was on a Linux Box, but I was using the server client on my windows box.
I tried VMWare Server 2.X Beta … I am not real impressed … yet. I am sure they will make it a great product though. They always do.
Josh
March 22nd, 2008 at 6:01 am
i setup vmware server and try to fllow the vedio but i have this error
There was a problem connecting:
Cannot connect to host 198.168.1.90: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
i think there are several steps befor the vedio
can any one help me
thanks
March 26th, 2008 at 8:22 am
I’ve got such a daft problem!
After following the procedure perfectly, I get to the localhost login: prompt and it will not accept my login or password specified during setup.
Which username and password pair does cucm use for initial login?
Im using v6.0.1.2000-4
thanks in advance!
March 26th, 2008 at 8:34 am
Ibraheem,
There are not any other steps. You may have a little confusion regarding the vmware interface used. Make sure you are using the bridged interface.
Josh
March 26th, 2008 at 9:03 am
Phill,
It slips my mind, but it is configured during the installation. Either you configure the username or it is ccmadministrator.
I will look through some documentation and post another comment.
Josh
March 26th, 2008 at 10:48 am
Josh,
Thanks for your help.
i install vmware workstation,it work well.
then i install vmware server,
when i open it, i have this massage
(vmware server console
select the vmware host that you want to connect to
to access …….as appear in vedio
)
i enter 192.168.90:902
then i have (There was a problem connecting:
Cannot connect to host 198.168.1.90: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond)
i dont know what is vmware host.
so,what is the problem?
thanks for your time.
March 26th, 2008 at 9:45 pm
Ibrahim,
Try connecting to the local console. I only connected with the ip address and port number because I have a Linux VMWare server and I was connecting to it from my windows VMWare client.
Josh
March 29th, 2008 at 4:15 pm
Hi All,
I have been introduced to AVAYA PBX recently and i will be very glad if anyone out there could help me download Avaya administration and configuration simulation software
Thanks
Jeremiah
April 7th, 2008 at 7:23 pm
Anyone know a good link to show me how to use this thing?
April 15th, 2008 at 2:30 pm
@jeremiah, I probably won’t be doing anything for Avaya PBX … sorry
April 16th, 2008 at 3:48 pm
Does anyone have steps to create vmware image of Cisco Unity 4.X or Unity 5.0 >
April 23rd, 2008 at 9:05 am
Installed OK on my PC at home!
I was able to brouse to the CCM insterlation and login no problems at all.
Now I have installed to a PC at work and at the end of the insterlation of CM6 I just get a blank screen within VMWare?
I can ping the CallManager from windows through the VMWare network interface but I cant see any root login (in the VMWare window) or any IE login through windows?
Any idea’s
April 23rd, 2008 at 11:18 am
Can you ssh into the box?
April 29th, 2008 at 1:22 am
I just finished upgrading our CM4.2(3)a to 6.1.1000 in a VMware environment. Unfortunatley all licences are lost (usually you should have 50 licences for free after install). Now i was able to get a valid licence file but the MAC addresses dont fit together. Does anyone know how to change the MAC addresses of the VM with VMware Server1.0.5? Or maybe there is a way to change it in the CUCM6.1?
April 29th, 2008 at 8:22 pm
DrM,
I have not been able to find a way to do this. I tried to figure it out with CUCM 5.x but was unsuccessful. Hopefully someone else has been able to do this.
Josh
May 5th, 2008 at 12:48 am
I was successful in changing the MAC address! lol
I did not patch VMware itself, i just hacked into the CUCM6 with a Linux LiveCD and spoofed the MAC with Linux (CUCM6 is based on a RedHat linux system) internal tools.
After that i was able to activate it with the lic file i had.
This should actually work for all kind of CUCM5+6 installations.
May 12th, 2008 at 6:17 am
Hi Everybody,
I was download ISO DVD CUCM6.0 and tried to install CM6.0 on VMWare by the help of video.
But if i push “start this virtual machine” on black screen only following message appear:
“Could not find kernel image: linux ”
boot:
Can anybody help me, what i have to do ?
Thx a lot
May 14th, 2008 at 6:32 pm
I get to ‘Ok, booting the kernel’ and vmware restarts…a continuous loop
May 17th, 2008 at 12:51 am
Hi DrM
Whick version of VMware that you hacked to with CCM6.
Can you post how to hack please
Thanks
May 18th, 2008 at 2:37 am
Hi all,
I have CuCm 6.0.1 Business Edition up and going on an IBM Netserver 5500 M20 under VMware Server, it installed fine BUT its VERY VERY VERY slow – any suggestions, my hardware is a triple PIII with 2gb RAM – suppose I need more RAM but its expensive and the max is 4gb. Will spend the money if it will help!
Any comments ?
Thanks
May 18th, 2008 at 10:07 pm
Hi all,
I am having same issue as Dan. I get message “uncompressing Linux… Ok, booting the kernel” and the VM restarts. and same as Dan its a continious loop. I am using Vmware server 1.0.5 the VM is Redhat enterprise 3, with 80GB IDE HDD, 1GB RAM. Is it a hardware issue?
Josh, you have done a great job helping people setting up CCM. Can you please help us to resolve this issue.
Thanks in advance
May 19th, 2008 at 2:05 pm
@Chaachoo, Unfortunately, I have not ran into this issue yet. If anyone is willing to share a desktop with Logmein (or something similar), I would like to help fix it. – Josh
May 26th, 2008 at 1:02 am
Thanks Josh.
While trying to get more info on the issue I went through RedHat website, which describes same kind of problem that relates to SMP kernel. Can you please confirm CCM 6 uses SMP kernel or UP kernel.
I have uni-processor machine and some ppl had problem running RedHat on UP. They need to change the Grub. However in this case CCM only has one Grub entry.
I am in middle of my Uni exams. Once finish I’ll try using linux recovery CD to change Grub. Will also setup RDP to my desktop for Josh.
Regards,
Chaachoo
May 26th, 2008 at 6:43 pm
I solved the looping issue. I downloaded the super grub iso, booted the vmware from it and it fixed to boot partition (not sure of the lingo as i’m not a Linux guy).
Just google ‘super grub’.
Cheers
May 26th, 2008 at 8:45 pm
How do you perform a clean shutdown of Redhat through VMWare??
May 27th, 2008 at 4:16 am
Hallo DrM!
I’d like to change the MAC-Adress on my CUCM-machine with a linux live-CD.
Can you give me some infos how to do it?
thank you
May 28th, 2008 at 2:52 am
To be honest, i did not do it by myself. I am not one of these linux guys. Actually a colleague did the changes. As i said, we booted up the VM with a KnoppixLinuxLiveCD and then he mounted the disk where CUCM6 was installed on. With some hacking he was successful in adding a “ifconfig” command in one of the first scripts which get started during the CUCM bootup. For a linux guy this should be sufficient, for all others (like me) it is magic anyway.
June 3rd, 2008 at 2:05 am
Hello guys,
Thanks Tomique
So finally i was successfull to install CUCM6 on VMware. Problem was in iso DVD. When i tried to make installation with CUCM DVD obtained directly from “Cisco guy” everything run properly. But I have one problem during initial configuration. When i check services center-feature service in Cisco Serviceability the Service “Call Manager” always goes to “not running” status, active status is activated. I already tried to turn off and on service, but service after few seconds switch to not running mode and i have no idea why ? If anybody have any suggestion, please share it with us or me
June 4th, 2008 at 5:25 am
@Tomiqe34
This sounds like a licence problem. Did you do a (naked) standard installation or upgrade?
A basic installation gives you 50 licences for testing purpose. For upgrade you need to get official licence files.
June 5th, 2008 at 9:33 am
Hi DrM,
so i dont know, where was an problem… But the “new problem” came 
Yes, i did a naked installation not upgrade. I know that Cisco provides an “starting DLU´s” (Data license units) in CUCM 6.0. I made a brand new installation of CM6 and service “CallManager” is uptime yet
When i want to add an Cisco IP Communicator or any Cisco SCCP IP Phone to VMWare CM on display during start appear follows: “Register Rejected:Error DBConfig”..I have read on some forum, that problem is with wrong configuration of IP Phones in CM, problem with database etc. But Im not able to find a problem yet because the “IP Phones adding procedure in CM passed without problems”… Any suggestions ? Thanks a lot
June 5th, 2008 at 11:32 pm
Hi to the author Mr. Josh,
Thank you very for such a wonderful and knoledgable videos, you have shared and available on annonymous people wanted to learn, Mr. Josh, can i ask were i or we can obtain the CUCM license? cause i got now license for free demo
once again thank you very much
June 5th, 2008 at 11:34 pm
I mean I got no license for a free demo, as you have in the video, where can we have it, i appreciate your possitive advice…
June 6th, 2008 at 7:40 am
@Johnathan – What version of CCM do you have installed? If it is 6.X, you will not need to upload license files, they are included. You may need to start the Call Manager Service via the Call Manager Serviceability page before it is usable. If it is 5.x, you will need to obtain a license file from Cisco. – Josh
June 15th, 2008 at 12:37 pm
Anyone installed CUCM6.x with ESX 2.5.x? I tried using the vxnet NIC but the OS didn’t recognize it so I switched to VMLANCE which it did find.
I installed CUCMBE and it installed fine but I can’t log into the console, I even installed it twice and wrote down the user/pass and still can’t login…any ideas?
June 19th, 2008 at 3:15 pm
Is there anyway to reset the CCMAdministrator password from the command line?
June 19th, 2008 at 8:22 pm
Ok I was able to successfully install CUCMBE but I now get a GRUB error 17..any idead? my partition is 80GB.
June 20th, 2008 at 8:27 pm
Fixed it with this:
Grub error
After installation phase 1, the system reboots and you’ll probably get the following error:
GRUB Loading stage1.5.
GRUB loading, please wait…
Error 17
Don’t panic. It’s a known bug for GRUB. To fix it, you need a Linux bootable CD. I use RedHat Linux as example.
Step 1. Edit VM settings, so the CD-ROM pointing to RedHat installation CD 1.
Step 2. Start VM and have it boot from CD-ROM. I your VM was created with BusLogic SCSI, you need to manually install the driver. (That’s why I suggest LSI if you’re going to use RedHat CD)
Step 3. On the boot prompt, type ‘linux rescue’
Step 4. Follow the screen instructions to setup keyboard, language. You don’t need to setup network connection.
Step 5. On commad prompt, type ‘chroot /mnt/sysimage’, Enter.
Step 6. type ‘grub’, Enter
Step 7. type ‘root (hd0,0)’, Enter
Step 8. type ‘setup (hd0)’, Enter
Step 9. type ‘quit’, Enter
Step 10. type ‘exit’, Enter (type ‘exit’, Enter, again, if the system didn’t reboot)
June 21st, 2008 at 7:26 pm
Successfully installed CCM 6 on Vmware However failed to log in via web under “Cisco Unified CM administration”.
The error msg: Non Defined IMS Exception
It seems no problem under “Cisco Unified OS administration”
Any idea?
June 23rd, 2008 at 11:34 am
Hi Josh,
thank you a lot for this material.
At the very end of the installaion I receive:
INSTALLATION FAILED…
Can you please help me?
Thank you and regards.
June 23rd, 2008 at 11:59 am
Hi Josh,
thank you for your material.
I have an error at the very end of the installation after SSH…appears INSTALLATION FAILED.
Any ideas?
Thank you.
June 24th, 2008 at 2:19 am
I also have Callmanager 6.1.1 running on VMware server. The only problem I have is poor qudio streaming quality from the CallManager (e.g. with MoH, dialing an unreachable number). Has anybody experienced this and knows a solution? The poor audio quality wont do me a favor while demonstrating it to a customer icon_wink.gif Otherwise it seems to function normally, almost like the real thing.
Would be grateful for any replies! Maybe I’m doing something wrong?!?! icon_razz.gif
My VMware is configured with:
- running on Windows 2003 server x64, Hardware: AMD X2 4600+, 4GB RAM
- CM6 on Linux Red Hat Enterprise 3
- 2GB RAM
- 40GB HDD allocated (could this be the cause??)
- bridged network
June 24th, 2008 at 5:21 am
The same as Jack,
Successfully installed CCM 6 on Vmware However failed to log in via web under “Cisco Unified CM administration”.
The requested URL could not be retrieved
10.11.7.83:8443
acess denied.
Any idea?
Regards and thanks.
June 24th, 2008 at 8:19 am
@Chuck,
Use the ‘set password admin’ command from the CLI to change the administrator password. This is the password used for web and CLI access.
Use the ‘set password security’ command to change the password authenticating communications between servers.
Josh
June 24th, 2008 at 9:00 am
@copacetic,
I have experienced the same thing. However, I am not using it to Demo for customers, so I have never cared. This sparks my interest though. I will look around to see if I can find a solution.
Josh
June 24th, 2008 at 11:05 am
Jack & Bruno,
I need to figure out a way to get the installation log from the server. I haven’t ever worked on a failed install before.
Can you both give me more information? What version of VMWare? The physical hardware…what version of Java do you have on your desktop?
Josh
June 24th, 2008 at 11:47 am
Hi Josh,
sure.
Version 1.0.5 build 80187 for VMWare.
40GB HDD and 1024MB for virtual proposes.
Java Runtime Environment 6.
I am behind a proxy…
When I open a blank page and put 10.11.7.83 (my address CUCM) it appears the begin page.
But, when I click in the !Cisco Unified Communications Manager Administration! the page is not opening…
Strange.
Thank you!
Regards,
Bruno.
June 24th, 2008 at 11:33 pm
Bruno,
I would bet the problem is the proxy server. If the CUCM server is local, I would change the proxy settings to bypass the proxy when communicating with 10.11.7.83.
If it is not possible to access the CUCM server without going through a proxy … you are in a tough spot.
If you do not have rights to change proxy settings, you might download PortableFirefox and try to access it without proxy the proxy settings.
http://portableapps.com/apps/internet/firefox_portable
Josh
June 25th, 2008 at 2:02 am
Hi Josh,
Here is the configuration:
Windows XP
VMWare Server Ver. 1.0.6 Build-91891
30 GB HDD and 2G RAM
not behind the firewall or proxy server
Thanks
Jack
June 26th, 2008 at 4:10 am
Hi Josh,
problem solved.
It should be applied an exception in the proxy server for the IP address used 10.11.7.83.
It´s done!
Thank you for the good stuff.
June 28th, 2008 at 12:39 am
[...] releasing the video tutorial for installing Call Manager 5/6 in VMWare, I received a comment asking how to change the MAC address on the Virtual server. The same person, [...]
July 1st, 2008 at 10:08 am
I have installed CCM6 on VMware and find it very odd but when i inquire my licenses i have 10 000 licenses available – I have read arround and if i remember i had only 50 on previously installed systems. any idea which file contains the license so i dont have to waist 20 gig
July 2nd, 2008 at 4:22 pm
Excellent presentation Josh! One item to share that for others is to make sure that the Call Mgr instance in VM has access to a DNS server, and that foward and reverse entries exist for the hostname or else the install will balk.
July 6th, 2008 at 1:40 pm
I followed the video, however the installation fails right after i click “no” to check media. If I click “yes” it states the media failed. Any ideas?
thanks
July 7th, 2008 at 7:44 am
@pete …. bad media?
July 7th, 2008 at 8:07 am
@oracll3 – I am not sure. You could boot the server in ‘linux rescue’ mode from a redhat disk or follow this tutorial get a bash shell.
Once you have shell access, you could type the following to possibly find the license files….if they are held in the file system.
[server1]#find / | grep “\.lic”
Josh
July 7th, 2008 at 8:08 am
Thanks Scooter!
July 9th, 2008 at 2:49 am
I am trying open web page is not opening. But i am able to do ssh session. Kindly advise.
July 11th, 2008 at 10:54 am
hi all:
i installed the UCM6.0 successfully on VMware workstation, but when i tried to access the web page i got the message “Non defined IMS exception”, i changed the administrator password with the set password admin command, but i kept getting the same error.
any ideas to solve this problem?????
thanks.
July 13th, 2008 at 1:26 am
@sampath and @khalil,
I am at a loss. I keep seeing the same problem reported from several people, but I have yet to experience it myself.
Can either of you connect to the server with the Real-Time Monitoring Tool, collect the logs and send them to me?
Josh
July 20th, 2008 at 3:35 am
Hi all,
i know that this article is just about installing on VMware but i have call manager 6 and i want to install it on HP G3 ML350 Server . it gives me hardware not supported on the installtion window.
I know that my hardware is not on the Cisco list but is there anyway to bypass this checkup just like we did in the Call manager version 4 to be able to install it on VMware ?
July 25th, 2008 at 9:26 am
Dear!
I have using DVD CUCM 6.x, My computer was installed Windows XP and VMWare 6.x. But when I finished (follow step by step), the error have occurred “Couldnot allocate request partitons”. Pls give me some ieda for this problem.
Thanks
July 28th, 2008 at 7:31 am
Mina,
I have not heard of a way to bypass the hardware check. I might look into that though.
Josh
July 28th, 2008 at 7:34 am
ducnq,
I haven’t seen this error. You might try removing the SCSI hard drive and adding an IDE hard drive in vmware before attempting the install.
Josh
July 30th, 2008 at 8:51 pm
Hi Josh,
I have removed SCSI and try again, but the same problem to me. So, what can I do?
July 31st, 2008 at 7:53 am
Dear ,
I installed call manager 5.1 succesfully on VMware, from command prompt & ssh its work fine, but when i tried to enter through web its give me login page but its not accepting username n password, i tried ‘set password admin’ & ‘set password security’. commands work well but not able to enter through web.
wht can i do ??????????
July 31st, 2008 at 8:13 am
Dear All & Mr. Josh
Thanx a lot for your wonderful forum, help me alot for learning prespective. with reference to my earlier query towards u, i got the solution of accessing CCM 5.1 or 6 from Internet Explorer.
Just type
http:///iptplatform
August 2nd, 2008 at 5:24 am
Hi Josh,
I have installed CUCM 6 on the VMware workstation 6 but when i try to access it via windows xp desktop or try to ping the CUCM 6 server…the ping fails and i couldnt logon via explorer as well.
Are there any particular vmware network settings that should be in place? or if you could let me know what virtual adapters, dhcp, NAT settings you are using… i may try to copy it and make it work.
Any help will be appreciated.
cheers
August 2nd, 2008 at 9:39 pm
ducnq,
I am not sure. Did you set the hard drive to 80Gb?
Josh
August 2nd, 2008 at 9:40 pm
M Farhan,
Thank you for sharing the solution to this problem.
Josh
August 2nd, 2008 at 9:42 pm
SUNJAY,
Make sure the virtual machine is on a bridged network and the ip address is in the same subnet as the PC you are trying to access it from.
Josh
August 3rd, 2008 at 2:08 pm
Hi:
I am new to Cisco IPT. I tried installing The new Cisco 6.1 CUCM on my laptop via VMWare. I have 1GB memory and 30GB of hard drive space. I installed the Server version of Ubunti. I managed to get the CUCM CD working but it stops with an error stating that something cannot be partitioned. Anyone have idea what I am doing wrong?
Joseph.
August 3rd, 2008 at 2:09 pm
Finally got it to install on Workstation 4. No Hed Hat option so I used “Linux”
‘Basic’ install running VERY SLOOOWW. Found ALL Network Services running – None of the VoIP services activated. Trying to Activate CallManager and TFTP service yeilds error “could not contact License Manager” – It is running.
Any ideas?
Thanks
Richard
August 3rd, 2008 at 9:06 pm
Richard:
If I understand this well, you managed to install the Cisco CUCM software 6.1? How did you do that?
Joseph.
August 4th, 2008 at 5:17 pm
Well Joseph, It took 15 hours and 4 tries, but it did install and I could access CLI and WebGUI. As stated it was very slow.
Finally downloaded the latest ‘Server Evaluation Toolkit’ and was running CM 6.1 in 45 minutes. I even moved it to my laptop and am running it inside VM Player. It had to be the RH Enterprise 3 format that made the difference.
BTW – Anyone else that opts for DHCP at install, be sure to rename to something other than ‘localhost’ thru the CLI Command: utils set network hostname .
If you don’t you will never regiter a phone or access plugin apps like RTMT, because ‘localhost’ from outside the VM points back to the Host OS address.
Hope that helps someone else.
Great work Josh!
August 5th, 2008 at 7:38 am
Richard,
Thank you for this contribution! Great info.
I am interested in the ‘Server Evaluation Tookit’ … this is new to me. Is there a place CUCM can be downloaded for demo purposes?
Thanks again,
Josh
August 5th, 2008 at 3:54 pm
Hi Richard:
I am new to this, so let me repeat myself to make sure i am understanding this well. I could download Server Evaluation Toolkit’ for VMWare? Also, I need to choose RH Enterprise 3 to make it work better? So basically, Cisco CUCM is a linix based system?
Also, I do have the Cisco Software, but will I not need a license key or does it work for lab purposes of say up to 50 phones?
Joseph.
August 5th, 2008 at 10:17 pm
Josh,
The Server Eval Kit is from VMWare. From there I followed your instructions, except I chose DHCP because I will run this demo at many different sites. That’s where I hit the ‘hostname’ issue. Your tutorial is “spot on” for a static site.
Joe, yes VMWare Server is free from this link http://www.vmware.com/download/server/ .
Setting the initial VM as RHE3 seeems to make a BIG difference. The ‘Basic’ install gives you 1 CallManager Server and 50 DLU’s (Device License Units) which covers about 10 phones without advanced features like Mobility and Remote Destination.
Cisco continues to distance themselves from Microsoft, so if your career is IPT, you better get used to Linux NOW. Avaya is now Linux BTW.
Cheers,
Richard
August 6th, 2008 at 7:57 am
Richard – I see…I thought you were saying Cisco released an Eval version of CUCM for free…
Josh
August 7th, 2008 at 11:56 am
Josh, you are a legend. It worked fine but, I am having problems connecting from other laptops to the CCM admin page. I am able to browse to the page on the local machine and ping the CCM server IP address from the local machine. I cannot do the same from other nodes on the LAN. I have not deployed phones, but feel the phones when deployed will not be able to register.Is there any configuration that I need to carry out on the PC hosting the VMware server to make it accessible. Any solutions? Thanx.
August 19th, 2008 at 3:25 am
has anyone got callmanager working with vmware fusion yet? mine keeps crashing during the install.
August 19th, 2008 at 11:35 am
Hi, first off, the video rocks! Through it I was able to install CM6.01a on VM 1.04 on top of Win2k3 v64. I’m using the built in free 50 user/1 server license, and the install went great with no errors, but I have one problem. When I try to start the CM services, I get a failure to start Database error message. I’ve rebooted the CM instance (cli system restart), and restarted the VM instance, and even reinstalled the CM Pub, but still get the same error. I’m running this on an HP dc7550 on an AMD Athlon 64X2 Dual. Could the hardware platform be the issue or possibly the Win2k3 OS?
Thanks in advance for any feedback.
-Scooter
August 19th, 2008 at 11:37 am
Correction on the hardware model, it is an HP dc5750.
August 22nd, 2008 at 9:32 pm
dg,
Thanks. The problem might have something to do with the vmware network interface connected to the cucm server. Are you using a bridged interface?
scooter,
I have not experienced this problem. Hopefully someone else will read the comment and have an answer for you.
Here are a few shots in the dark though…Do you have a 32 bit Host OS to try? Try installing CUCM with an IDE hard disk in vmware instead of scsi.
Josh
August 25th, 2008 at 3:23 pm
I too am trying to instal via VMware Fusion and mine keeps crashing as well. Anybody out there had any luck?
September 4th, 2008 at 10:51 am
No problem installing UCM 6.01a in VMWare Fusion 2.0 beta here. Maybe try it if you’re using version 1.x. (Actually the status has gone from beta to RC now.)
September 5th, 2008 at 1:01 pm
Hi,
CCM6 install process does not finish successfully after 40 minutes.
Is there a specific vmware config file to setup before installing CCM 6 ?
regards.
V.
September 6th, 2008 at 4:39 am
I ‘ve found my error.
“do not allocate disk space at the install menu”
V.
September 10th, 2008 at 4:47 am
Apenas aloque o HD com 80gb que dá tudo certo.
Tive todos os problemas acimas, quando deixei o HD com oitenta giga instalou certinho e acabou com meus problemas. Valeu Josh.!!!!
September 10th, 2008 at 3:46 pm
@Dan:
To shutdown the server, login to the text console and type “utils system shutdown”, then answer “yes”.
DanL
September 10th, 2008 at 6:40 pm
Hello, After installing the CUCM 6 in vmware (On a IBM Server running windows) it says the install failed and to insert a USB key to dump files on? Could some one help?
Thanks,
Taylor B
September 19th, 2008 at 4:39 am
HI Thanks for your work, I am very excited to get this up and running, my install keeps breaking in the advanced stages, once it is doing post install installation it bombs out with an critical error and wants to dump to a flash, then it reboots and it does not start up again. not sure what I am doing wrong.
Thanks
Dylan
September 20th, 2008 at 12:50 pm
Hey Every one,
I am using Cisco Unified Call Manager 5.0 on VMWare . But am not getting access to IPplatform/CCMAdmin Webpage .
Could some one help?
regards,
Gagan
September 23rd, 2008 at 3:04 am
Hi, I try to install CUCM6.1 using guidance from you, but face this problem after i choose NO when Do you wish to perform media check? question come up.
the error messages is like this:
/usr/bin/anaconda: line 19: /mnt/source/Cisco/base_scripts/ilog2.sh: Input/output error
install exited abnormally
Any idea how to solve this problem? I’m using VMware workstation with 80GB allocated disk and 1GB memory.
September 23rd, 2008 at 9:10 pm
Taylor and Dylan,
You might try deleting the SCSI drive that VMWare creates when building a new virtual machine. Then, add an 80GB IDE drive before starting the CUCM install.
I have had the best luck with this setup.
Josh
September 23rd, 2008 at 9:16 pm
Gagan,
I have had that problem with 5.0 also. I don’t have an answer for you. Just know that you are not alone. I gave up.
Josh
September 23rd, 2008 at 9:17 pm
DC,
Try running the media check. You might have bad media.
Josh
September 25th, 2008 at 1:18 pm
I have the same problem as per the 6th comment.
Weird, as I have re installed it several times now, it never acepts my localhost login details.
I got 4.1 working on vmware quicker than this..
Anyone else experiance it/know the fix for it?
Cheers.
September 25th, 2008 at 1:44 pm
MrBlack,
I experienced this some time back, but my problem was that I was typing ccmadministrator as the username in the setup and then CCMAdministrator when I logged in … or something like that. The problem was that the username was case sensitive (if I remember correctly).
Josh
September 26th, 2008 at 12:08 pm
Thanks for the reply Josh, I have fixed it. Entirely my own fault. For any others that may experiance it:
..
The HD needs to be a min of 72GB.I was forgetting to set this to the right amount -working now.Cheers for the video Josh, and the previous one too
September 27th, 2008 at 2:14 am
Hey Josh,
I still am trying to crack that Problem , let u know about the staus ASAP.
Regards,
gagan
October 7th, 2008 at 11:10 am
Will these instructions also work for Business Edition or do you need more memory and hard drive? I’ve got it installed but it is extreeeemly slow and doesn’t work well… setup using 80gb HD and 1GB memory.
October 8th, 2008 at 8:33 am
I was trying to install CUCM 6.0.1 on VMWare Workstation(6), but was getting error “Security configuration failed (1)”. I tried several times, but each time i was getting the same error, i configured password correctly.. but no luck!!! could anyone please help!!! thanks in advance
October 9th, 2008 at 12:43 am
Cory,
I ran business edition on my workstation the same settings (80GB HD / 1GB RAM). You are absolutely right. It is painfully slow.
Giving an extra 500MB RAM really helped but I couldn’t use GNS3 or my XP virtual machine.
I guess the short answer for both of us is to get more RAM
Josh
October 9th, 2008 at 12:45 am
Thanks Gagan! I hope you are able to figure it out.
Josh
October 9th, 2008 at 12:45 am
Shamsi,
I don’t have any experience with VMware Workstation. Sorry.
Josh
October 10th, 2008 at 8:12 am
** To the Guy that got CCM 6.x installed in Fusion 2.0** Please list your setup…
October 10th, 2008 at 3:24 pm
Josh, thank you for your reply. i have figured it out, working fine now.
but having problem with call between ip communicators?? I have installed ip communicator in two different PCs,They registered with CUCM6, and picks directory number…… they are in same CSS and partition, but can’t make call between them!!!! i am not sure whether i can do that or not!!!!
Thanks again
October 12th, 2008 at 6:02 pm
Hi Josh. Mad props to your website & the time u’ve taken to help others.
I’m having an impossible time trying to figure this one out:
- running VMware Workstation 4.0.2 build 5592 (this shouldn’t be a problem right?)
- I do was your video instructed but am still puzzled what to enter for the IP address settings.
the IP address to my NIC is 192.168.1.5 with a gateway of 192.168.1.1 from my home router.
When I do a ipconfig:
IP address of VMnet1 is 192.168.148.1 /24 and no gateway configured.
IP address of VMnet8 is 192.168.159.1 /24 and no gateway
I did enable bridged network.
You mentioned something to Sunjay about:
“Make sure the virtual machine is on a bridged network and the ip address is in the same subnet as the PC you are trying to access it from. ”
So then my question is, should I set the IP to 192.168.1.99 with a gateway of 192.168.1.1 (the same as my home router??)
Is there any other variation if I used NAT or private network?
Puzzled,
Howie.
October 13th, 2008 at 11:05 am
Howie,
Thanks.
Try giving your CCM server something in the 192.168.1.X range … 192.168.1.99 would work just fine.
If your PC’s address is 192.168.1.5, then 192.168.1.99 is in the same range provided the subnet mask is 255.255.255.0. You can also use 192.168.1.1 as the default gateway.
Josh
October 13th, 2008 at 2:45 pm
I finally figured out why I coudlnd’t connect from my Host to the CCM on VMware. Believe it or not, I did your lab on installing the Bluephone prior so there was a microsoft loopback adapter attached.
Once I uninstalled the Loopback adapter, everything was fine.
Now I can connect to CCM but will I get errors once I install the loopback adapter back on?
http://www.blindhog.net/how-to-run-multiple-ip-blue-softphones-on-a-single-pc/
Fortunately, I do have a second NIC card attached. Hopefully I can bind it to that one instead of the one that is attached to 192.168.1.1
October 15th, 2008 at 9:34 pm
Hi, Brilliant tutorial BTW – thanks for the effort!
I have issues installing the CUCM6 environment using the VMWARE platform (I have VMWARE Workstation V6.5.0 Build 118166, but also tried it in the emulation 6.0 mode which looks exactly like the method supplied at http://www.blindhog.net/how-to-install-call-manager-6x-in-vmware/
I set all the parameters so that just prior to my build it looks as follows:
Name: CUCM6
Location: V:\CUCM6
Version: Workstation 6.0
Operating System: Red Hat Enterprise Linux 3
Hard Disk: 80Gb, Split
Memory: 1024MB
Network Adapter: Bridged
Otehr Devices: CD/DVD, USB COntroller, Sound Card
ave used this configuration many times, I have tried:
Keeping the username / password for every option where one is specified the same
Making all of the specified usernames / passwords combo’s different and recording then trying each
Using ccmadministrator for all username and password as ccm123ccm
Making the disk larger and smaller
Making the memory size larger and smaller (from 512Mb to 1.5Gb)
Changing the version of VMWare Workstation
Changing the network type from bridged to NAT etc
Making only base hardware available and trying all of the above again.
In my case nothing I attempt will work. I get this prompt and am stuck.
Cisco Unified Communications Manager 6.0.1.2000-4
localhost login:
I am unable to get to the machione from anything outside the VMWare hosting workstation, which is on a clean and brand new Windows XP install with only the VMWare Workstation on it.
Any help would be very welcome!
Thanks
October 15th, 2008 at 9:52 pm
terminaljunkie,
Are you able to login to the web gui?
Josh
October 15th, 2008 at 11:06 pm
No, not able to log in at all. I just booted into single user mode, and checked around. I can see the core O/S but no passwd entries for the ccmadministrator etc…but I’m not sure this should be there at all! The Ethernet NIC is not config’d either which I would have expected from the information supplied at config time.
Anyone been in this far and can describe what I should be seeing in terms of the environment? I will try and recover it and then document it for otehrs if I can make any headway.
Thanks!
October 16th, 2008 at 1:17 am
OK, wound back and did the install from a DVD rather than an ISO as it was too damn fast to see the output. Grabbed a snapshot of the last thing it does before rebooting. I get an error message which I screenshot in VMware, it says:
Disabling root account
* Warning – Error code 256 encountered running a kickstart %pre/%post script
* All kickstart %post script(s) have been run
* Moving (1) to step methodcomplete
* ejecting CD
Clearly it fails somewhere and then just carries on without any alert, probably in the account setup part looking at the first line.
Anyone any advice?
Cheers
October 20th, 2008 at 4:14 am
Tried this on anotehr PC and on a Laptop and it happened on both of those too….is this version (Cisco Unified Communications Manager 6.0.1.2000-4) broken in some way? Can anyone point me to 6.0.1.2000-3?
October 20th, 2008 at 7:49 am
My installation runs fine, but when i try to acess the http interface there is a problem.
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
The strange thing is i can ssh to the ip and acesse the console but i cannot acess the http interface
October 20th, 2008 at 4:19 pm
Hey Shamsi
How did u resolve “security configuration failed” message in vm workstation
October 20th, 2008 at 4:20 pm
Ho do you resolve ” Security configuration failed” in vm workstation. Anyone?
October 20th, 2008 at 6:54 pm
terminaljunkie,
I know this might sound strange, but are you using the default SCSI hard drive or an IDE hard drive in your virtual machine?
I have seen very strange issues using a SCSI hard drive.
Josh
October 20th, 2008 at 7:10 pm
terminaljunkie and Mike,
Can both of you post the output of the ‘utils service list’ command?
Josh
October 20th, 2008 at 7:21 pm
Russel & Burak,
How much ram do you have on your physical machine?
How much ram do you have allocated for the virtual machine?
What type of HD do you have configured for the virtual machine?
How much space do you have configured for the virtual machine?
Josh
October 21st, 2008 at 7:44 am
Hi Josh, thanks for your time and response. I am working at the moment (12 hour shifts) so I will try and get this posted up to you in the morning. My base config (above is)
Hard Disk: 80Gb, Split
Memory: 1024MB
Network Adapter: Bridged
Physically I have dual 2.4Ghx Xeon processors, 2Gb RAM and 40 Gb HDD (which I am spoofing as not pre-allocated as it seems to be the done thing) but awaiting delivery of a 200Gb plus Hard drive and another 2Gb RAM.
Will do the command tomorrow – unfamiliar with that command is this executed in single user mode or in a VMWARE window somehow?
Many thanks.
tj
October 21st, 2008 at 3:00 pm
Hey Josh
I got 4 gig of ram in my box and i have allocated 1.5 gig to vm. I am using vmware workstation. Allocated 50 gig to vm hard drive for cm installation. havent changed anything else.
Cheers Mate
October 21st, 2008 at 5:44 pm
Josh, THANKS for this great site!
Hi terminaljunkie,
Previously i’m facing same problem with exact setup as you.
Version: Workstation 6.5.0
Operating System: Red Hat Enterprise Linux 3
Hard Disk IDE: 80Gb, Split
Memory: 1024MB
Network Adapter: Bridged
Cisco Unified Communications Manager 6.0.1.2000-4
One error/difference (compared to video) noticed is initial login page should be ‘hostname’ instead of ‘localhost’ prompt.
I gave up and tried vmware server. CUCM6 was installed successfully. You may like to try server version instead.
es
October 22nd, 2008 at 2:11 am
Russell & Burak
I went into the same issue running VMWare ESX3, after looking into cisco’s forum I found this bug ID: CSCsd29245 that relates to some kind of DHCP error or something. I came out with a NIC theory because in my case I have a HP DL380 with 2 NIC’s and one is in use by the ESX install. I will try this night to configure the VM to have the second NIC assigned, with link an retry the install. This comment is copied from the cisco forum:
“Use static IP addresses for the CallManager servers. If static IP addresses are not possible, then make sure there is a DHCP server installed that the CM can find. Try to change the IP address and you can be able to continue the installation process”
Hope this helps.
October 22nd, 2008 at 5:45 am
I am using IDE, but tried SCSI first, also tried pre-allocating a 35Gb chunk of space, tried different usernames, in fact I think I tried combinations of everything I can think of. It actually takes longer to type in the information than it does to do the build, but always fails in the same place.
Baffled, but as ever, hopeful.
Still, unsure of the command you mentioned ‘utils service list’ is this executed in single user mode or in a VMWARE window somehow?
tj
October 22nd, 2008 at 9:49 am
Anyone can help me for an issue that am facing with CUCM 6.1 that i have installed on vmware. I can login to CUCM and can ping own IP but not able to ping gateway or VMware IP.
vmware machine IP – 192.168.2.10
CUCM 6.1 IP – 192.168.2.5
Gateway IP – 192.168.2.1
i have installed VMWare server and virtual machine of CUCM 6.1 on same physical machine. I have create virtual machine in bridge mode.
Thanks, Shahid
October 22nd, 2008 at 12:06 pm
Hey mampostial
Thanks for the info. This message comes up way before ip can be assigned. i am not using esx. trying to use vm workstation. i will look into vmnets to see if its occuring coz of bridged connection. let me know how you go tonight.
Cheers
October 22nd, 2008 at 9:10 pm
Hey Mam
i dont reach point where i can specify an ip. error comes way before that
October 23rd, 2008 at 5:54 am
Anyone here can solve the issue of
” Security configuration failed” ?
I keep getting this error no matter how I tried. Can somebody help me in this matter please ?
I’m so close to the installation but yet so far. I need to up the call manager simulation for the integration test for my customer and it’s urgent.
October 23rd, 2008 at 7:52 am
Guys last night I honestly don’t know what exactly resolved the issue but I’m using static IP on my installation and the only difference yesterday was to check the VMnet, deleted the hole VDisk and NIC from the VM, added new ones and started all over. I got a different message when prompted to configure the Networking that stated that the gateway can’t be reached but at this point I don’t have the gateway for the subnet yet and ignored message to continue and then it finished successfully.
What I can sugest is to tweak with the VMNet settings to make it work, probably the problem is caused by poor networking on the VMNet or VMNet settings. Only guessing, I tried like 5 times before messing with VMNet.
October 23rd, 2008 at 7:24 pm
Terminaljunkie,
The ‘utils service list’ command is in the CUCM CLI. I didn’t realize your install was failing. I thought you were not able to login to the Web Page. Obviously, you won’t have this command if the install is completely failing.
Mike,
Can you post the ‘utils service list’ command?
Josh
October 23rd, 2008 at 9:21 pm
Barak, Russel & Terminaljunkie,
The common theme here seems to be VMWare Workstation…
Try uninstalling VMWare Workstation temporarily and install VMWare player. Then use this file to create the virtual machine. (you may need to change the path of the iso image in the .vmx file if you are using an iso)
http://www.blindhog.net/downloads/cucm.zip
Here is a video: http://www.blindhog.net/virtualization-vmware-player-and-easyvmx-free-virtual-machines/
Josh
October 24th, 2008 at 9:34 pm
hi josh,
i am using vmware workstation 6. can i http host OS (windows XP) to CCM6.1 and run ip blue phones on host and register it to ccm6 using the Bridged mode (computer’s nic is not connected to any device) or i have to use the NAT mode in this situation if the gateway router doesn’t exist. Thx for the great video.
Naresh
October 25th, 2008 at 11:28 pm
Hi Josh, sorry but been away for a few days, the link:
http://www.blindhog.net/downloads/cucm.zip
seems to be dead, could you possibly re-upload and I’ll grab ASAP? I have grabbed both the Player and VMware Server now so I can try a few options.
Many thanks for your help.
tj
October 28th, 2008 at 7:11 pm
OK I installed Server version and it does an awful lot more installation work than the Workstation install did, still cannot login though, but it seems to be a different issue, I’ll look into that as well, it may be related to the machine I am using which is not a server but a workstation, and it did complain about the O/S when I installed.
Josh, I know you a busy, but if you do get a chance to upload that dead link:
http://www.blindhog.net/downloads/cucm.zip
I would be very grateful, thanks for all your input and I hope your own study is going well. I’m about to take the cvoice 642-436 exam myself!
tj
October 28th, 2008 at 8:30 pm
terminaljunkie,
Sorry about that…it has been reposted.
Josh
October 29th, 2008 at 3:24 am
You sir, are a star!
October 29th, 2008 at 6:12 am
Not only a star, but you had it nailed – the VMWare Workstation version is not compatible with this Call Manager for some reason, the VMwarePlayer appears to work fine!
One question Josh (grovels) am I restricted in any way with this VMware Player version or is it a complete machine that I can use for CCVP?
Many thanks!
tj
October 29th, 2008 at 10:40 am
terminaljunkie,
That is Great! Glad to hear the player is working for you.
The only restriction I can think of is that you may not be able to run multiple VMs with the player but I have not tested that.
I only use VMWare Player with XP and I have only tried to run one machine at a time. I use Linux for most of my lab stuff and I use VMWare Server on Linux.
If you need to create more VMs for the player, you can use this post…
Josh
November 8th, 2008 at 8:58 am
Do you know if Call Manager 7.0 can be installed with the same instructions?
November 14th, 2008 at 3:19 am
Changed IP address of Cisco Unified Communications Manager 6.1.2 running on VM server, but unable to chane the DNS entry from command line. After changing IP not able to login to Cisco Unified CM Administration as throws error message “Database communication error”. Please also help me to know what is the CLI to restart the CUCM.
Thnx….
Bhat
November 17th, 2008 at 11:26 am
Seejpe,
Yes, you can install CUCM7.0 the exact same way.
Josh
November 17th, 2008 at 11:28 am
Bhat,
I am not sure how to change the dns entry from cli.
I have seen the ‘Database communication error’ before and it can be caused by a wrong username.
Josh
November 21st, 2008 at 2:25 pm
wow its taking forever for call manager 6 to install its looking like an all day event
November 25th, 2008 at 10:41 am
Hi Josh, I am up and running well now and gradually making progress with the CUCM environment (it is huge).
I decided to remove the player and tried reinstalling the Workstation and it works fine that way – not sure at all what causes the glitch installing under VMWare WS6. But before I started doing any work I took a clone of my base build, and now want to try and use it as a 2nd CUCM server.
Question is, can this be done by changing settings in CUCM or should I just reinstall from scratch on another machine using the player and then clone that for DR purposes?
I am considering the CCIE Voice when I get through CCVP so all of your brilliant tutorials are being scrutinized for future effort!
Many thanks again for any input.
TJ
November 26th, 2008 at 6:54 am
terminaljunkie,
Thanks for sharing your progress.
You can use the base build as a second publisher server, but if you want it to be a subscriber, then you will need to set that during the install….where it asks if this is the first node int the cluster.
Josh
November 30th, 2008 at 5:28 am
Josh,
I have CUCM 7.0 disks, I saw the post that its the same install procedure as in 6.x, but does the same 50-user license come built-in with 7.0 too ?
Thanks for the video and your time mate
-Johny
December 1st, 2008 at 9:31 pm
UCM7 actually comes with 3 nodes and 150 DLU’s – VMWare only. Real hardware has the same 1/50 setup.
Thanks,
Jon
December 3rd, 2008 at 7:38 am
i followed the way you have suggested to install CCm6.1
but it throws an error ,security configuration failed after giving the database security configuration password
Please help!
December 3rd, 2008 at 10:25 pm
Jon,
Thanks for looking this up and responding to Johny’s question.
Josh
December 3rd, 2008 at 10:26 pm
sachin,
Try using an IDE hard drive instead of SCSI. You will have to delete the disk created by vmware server and add a new one to get the option to use IDE.
Josh
December 11th, 2008 at 9:24 am
When I try to install Call manager 6.0 everything goes well until I reach the part where my network settings are checked. Then the installation stops and complains it can’t reach my default gateway. What default gateway address should I use?
December 13th, 2008 at 6:44 am
every time i install CM6 or CM5 the ccm website won’t work, i using Vmware V6, it installed perfectly and i can access the Linux CM platform, but when i browse to the website https://cmip/ccmadmin nothing is displayed, i mean this is not the first installation i have down.
it drives me crazy, please help.
December 13th, 2008 at 11:27 am
well it works now, i think the problem was with the default gateway, since i entered one during the installation but i don’t have router, Linux wants to see a real gateway apparently!
Many Thanks for the video man good job.
December 15th, 2008 at 12:23 am
Michael & zwy,
If you are installing CUCM on a vmware workstation without a gateway, you might configure the ip address of the CUCM server as its own gateway… just a thought.
Josh
December 16th, 2008 at 11:38 pm
What Software did you use to capture the video(s)?
I have CCM 7 installation videos and how can I share it?
December 17th, 2008 at 10:22 am
Trying to install on VMWare 3.x and get the localhost login prompt which doesn’t accept the username/password combo.
Oddly enough too, I can’t ping the CUCM virtual machine. Also when setting up the VM, there is no option for ‘bridged’, etc.
Changed the hostname of the ESX server (via network and hosts files).
Even changed the hostname of the CUCM linux install to match what I entered during CUCM install to no avail.
I still think it has something to do with VMWare ESX network settings.
December 18th, 2008 at 6:36 pm
I’m on the same boat as Denis, difference is im using VM workstation, tried with bridged as well the host only. I’m able to install but can’t login to localhost and via website.
December 19th, 2008 at 6:40 am
I have read all the informative messages and I found very help and expert people over here.
I have installed CM 6 on VMware server, but I am getting issue with logins, it does not accept user name and password and getting incorrect login ???
Can not access through web ??
Will appreciate any help
Thanks
December 19th, 2008 at 7:52 am
Syed Khalid Ali,
I am using Camtasia Studio. Send the video over to me and I will take a look at it to possibly post it here. You can also post it to youtube, viddler, or any of the other video sites.
Josh
December 19th, 2008 at 7:54 am
Denis & Ash,
I am unfamiliar with ESX and Workstation. Sorry.
Josh
December 19th, 2008 at 7:54 am
Hid,
Try the ccmuser webpage for user logins
http://x.x.x.x/ccmuser
Where x.x.x.x is the call manager’s ip address.
Josh
December 19th, 2008 at 11:24 am
Hi Josh,
Thanks for your reply, I did try to access through web, but no joy.
Hid
December 20th, 2008 at 11:54 am
Anyone need instructions and DVD’s for Call Manager 6.0 email me at beacom@accel.net
December 20th, 2008 at 11:54 am
The installs work like a charm
December 21st, 2008 at 7:14 am
Is int that beacause of SCSI drive, I have SCSI drive in my Dell server ?
Please advise…
Hid
December 21st, 2008 at 9:40 am
Hi Josh and all, this is just to let you know that I had the issue of intial login, but I found the reason! Well the only issue is you need to specify the hardrive size, when starting the image wizard. I put the hardrive size 90GB, well in reality it does not use 90 GB, but when you put login name and password, Call manager checks the hardrive size, when I get the size less then it requires, then It gives error message. Also when you get successfull login and password, then you will be able to access via webpage as well with https://x.x.x.x/ address. I hope this infomration will be informative for you. Thanks
Hid
December 22nd, 2008 at 3:25 am
Hi Josh,
1) Is Polycom 5000 & 7000 VSX devices interoperatable with Call manager 6 ?
2) My IP phone is getting IP address from DHCP, but I want my IP phone to get IP address from call manager server, which is DHCP server as well. Please advise ?
Thanks
Hid
December 22nd, 2008 at 4:10 am
Hi Josh,
I ‘ve installed CM 6 successfully,& I can access the CM 6 via web, but when i click on the menu, Menus dont work it does not open the list ?
Hid
December 22nd, 2008 at 4:14 am
Hi all,
1) I have call manager 6 installed, Does Polycom 5000 & 7000 VSX will work with CM 6 ?
2) I ‘ve setup DHCP for Lan, but I ‘ve setup DHCP on call manager as well for IP Phone to get an IP address, but IP phone is getting its IP address from LAN DHCP server, I want my IP phone get IP address from Call Manager ?
Please advise…
Hid
December 22nd, 2008 at 4:33 am
i FOLLOWED THE STEPS AND INSTALLATION SUSCCEFULL
BUT CANT LOGIN TO WEB PAGE , HOW TO SET ccM iP AND GATEWAY AND ip AND GATWAY OF MY pc
December 23rd, 2008 at 1:14 am
Hid,
I am not familiar with Polycom phones, however, CUCM does support some 3rd party SIP phones.
You will need to use vlans to separate voice and data traffic in order to use different dhcp servers. Or, you could just use one dhcp server and make sure option 150 is set.
The menus not working are most likely a browser issue.
Josh
December 29th, 2008 at 3:28 am
Thanks Josh for your kind reply.
I will try and will post the result.
Thanks
Hid
December 30th, 2008 at 5:53 am
Hi Josh,
A quick question, Can we have a call maanger 6 server to work as an NFS server as well.
I mean Can we configure NFS with the Call manager 6 on the same server ?
Thanks
Hid
December 31st, 2008 at 2:36 pm
Hid,
I guess you “could” but I am not sure why you would.
Anyways, I’ll leave you to your own reasons. You will need to login to the Call Manager server as root.
http://www.blindhog.net/how-to-get-root-access-on-call-manager-56-server/
The OS is basically Redhat Linux. I am not responsible for anything you break though
Josh
December 31st, 2008 at 4:23 pm
Hi Josh
Thank you very much Josh. i just install CUCM successfully and am able to browser the GUI.
I got confused on ip address setting at the beggining and figured out by refferring the following vmware document.
http://www.vmware.com/support/ws55/doc/ws_net_configurations_bridged.html
hope it can help those who are new to vmware.
appreciate your work again.
nu
January 3rd, 2009 at 12:29 pm
Hi Josh and all,
I had the same problem as some with the passwords not working on the CLI and the GUI would not load. The issue was as mentioned before, the default gateway configured was not online. For now i put the CUCM6 IP as the DGW and it works sweet. I am running it on (for now) a Thinkpad laptop with the virtual disc on a USB HDD.
Thanks Josh
Jon
p.s is anyone working on a unity instalation video?
January 5th, 2009 at 5:22 am
Thanks Josh,
I am doing this NFS on a CM 6 in a Lab for testing purpose to see how to setup.
I will try and will give a feed back afterwards.
Thanks
Hid
January 5th, 2009 at 8:36 pm
nuxiongmao,
Thanks for sharing this link!
Josh
January 5th, 2009 at 8:38 pm
jon0881,
Glad to hear you were able to get it to work!
I am not working on a Unity install. I personally hate Unity’s install.
I do have plans to work on Unity Connection though because it is on the CCIE voice 3.0 blueprint.
Josh
January 5th, 2009 at 8:38 pm
Hid,
Well, that sounds like reason enough to try it. I would appreciate feedback if you are able to get it to work.
Josh
January 6th, 2009 at 11:02 am
Hi Josh,
Thanks, I am working on it, and following the given URL link, but I am not getting the same option, which they shows in video, though I have booted the Linux via CentOS 5, but it goes to the normal CentOS 5 version GUI mode. As soon as I get this done, I will leave a feed back.
Hid
January 7th, 2009 at 7:59 am
Hi Josh,
A quick question, how to enable G729 compression on the remote phones, does it have to be on the phones it self or from CM 6.
Also Can we configure Qos,Cos on CM 6, but I know on the switches, I am not sure about Qos on CM 6.
Please advise…
Hid
January 8th, 2009 at 4:24 am
Hi,
I’ve got the same problem as many users, i get the ‘Security configuration failed (1)’ after the system security password and changing the hard drive to IDE didn’t solve it.
mux
January 9th, 2009 at 5:49 am
Hi Josh,
I tried to configure NFS with CM6, but according to the given instruction given by you in the above message, I have booted the my Linux with CenOS 5, and during wizard, I got an error message that Linux partition not found, so your system can not be mounted. I simply install call manager 6 on a vmware and all I need to configure NFS with CM 6.
Reply will be appreciated.
Hid
January 9th, 2009 at 12:28 pm
has anybody managed to solve the “Security configuration failed (1)” issue during install?
I know the passwords are correct but I can not get past this stage.
I have used vmware server 2 I will now revert back to version 1 to see it that helps
January 9th, 2009 at 3:44 pm
That done the trick I think.
Also I changed more more thing…
My PC’s IP address is 192.168.3.249 and when I put in the IP address for the first time on the server I used the same address, this time I went up one and used .250
January 11th, 2009 at 6:42 am
Josh,
you are a living legend. Using your step by step guide, I have installed a working CCM Voip network. Do you have a guide for installing cisco unity? My network skills are very good, but my server skills, well just rubbish. Please assist.
Cheers.
January 11th, 2009 at 10:00 pm
douglas,
I am not sure if I have time for a Unity install or not. I might be able to swing a voice-mail only setup, but unified messaging with Exchange takes way too long.
Josh
January 15th, 2009 at 5:38 am
Josh,
a voice mail only set up is fine. But is it possible to install cisco unity in vmware? When creating the server in vmware, which server should I select?
Cheers.
January 15th, 2009 at 11:44 am
Hi, Josh
I have one problem during initial configuration. When i check services center-feature service in Cisco Serviceability the Service “Call Manager” always goes to “not running” status, active status is activated. I already tried to turn off and on service, but service after few seconds switch to not running mode.
Thanks,
Eddy
January 15th, 2009 at 1:11 pm
“”has anybody managed to solve the “Security configuration failed (1)” issue during install?”"
I see the posts asking the same thing, but don’t see a solution. I’m stuck at the very same step- (weird thing is I didn’t have this problem on a different setup I did- not sure what I’m doing wrong)
Appreciate in advance any/all help.
-Sean
January 19th, 2009 at 6:48 pm
Josh,
Thank you for all the info you have posted. Browsing thru the queries I haven’t seen anything related to what I am running into. I have 2.3GHz CPU with 8GB RAM and 640GB HD. Host OS is Vista Home Premium 64. Trying to install CUCM 6.1(2) and I go thru entering userids/passwords and RHE3 installation. Toward the end I get a message: “The installation has encountered an unrecoverable internal error. For further assistance report the following information to your support provider.
/mnt/source/Cisco/base_scripts/ihardware.sh missing
The system will now halt”.
The install file is from an ISO.
Thanks.
January 19th, 2009 at 6:51 pm
John,
That is new to me as well. Can you browse the CD from your Vista Workstation? Can you verify the ihardware.sh file in fact does exist?
Josh
January 19th, 2009 at 6:53 pm
Using Workstation 6.5.1
January 19th, 2009 at 6:59 pm
yes it is.
January 19th, 2009 at 7:04 pm
As I am unfamiliar with Linux, does the path mnt/source/Cisco/base_scripts/ihardware.sh have anything to do with CD directory starting with Cisco/base_scripts/ihardware.sh?
January 19th, 2009 at 8:55 pm
John,
Yes, Cisco/base_scripts/ihardware.sh is probably the one it is looking for.
Not sure, but you might try using vmware server instead of vmware workstation (just to test). I have talked to others that have had issues with VMWare workstation.
Also, you might take a look at some of the comments above in the 130 and 140 range.
Josh
January 21st, 2009 at 4:39 am
Josh,
Please can you publish the steps for installing unity in VMWARE? CCM is up and running, phones are working but no voicemail.I have even intergrated voice gateways to CCM, but my server skills are letting me down.
Cheers.
January 22nd, 2009 at 9:14 pm
Douglas,
Here are the installation guides from Cisco. You may have to register for a cisco.com account in order to access them though.
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/prod_installation_guides_list.html
Josh
January 22nd, 2009 at 10:05 pm
Hi douglas,
I have installed the Unity 5.0 win2k3 version on vmware. Here is a list of software you need to that.
1. Win 2k3
2. win 2k3 SP2
3. Win SQl server 2k SP4
4. Win Exchange server 2k3 SP2
5. Cisco Unity Disks 1, 2,3. since i was installing unity on vmware i needed disk 1 only.
Here are couple of link you can follow for installation process.
1. Installation of Unity various all the versions.
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html
2. Installation Guide for Cisco Unity Release 5.x in a Unified Messaging Configuration with Microsoft Exchange (Without Failover)
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/installation/guide/umexnofo/5xcuigumenofox.html
if you need more help buzz me on yahoo chikkiv-at-yahoo-dot-com
Thanks
chikki
January 26th, 2009 at 8:00 am
SuperGrub Works…
Thanks…
Anybody has CCM 7?????
January 27th, 2009 at 10:24 am
Hi Mates,
I’m planning to install CUCM 6.x tonight. At the moment I’m in the work. I can’t wait to test it. It looks simpler that CCM 4.x which took me too long to get it working xD.
Thanks a lot for this blog and all the tutorials. It really helps me a lot for myself study.
Regards,
January 27th, 2009 at 10:06 pm
Hi Fellas,
I did try installing the CUCM 6.x but if failed with following error message:
/usr/bin/anaconda: line 19: /mnt/source/Cisco/base_scripts/ilog2.sh: Input/output error
install exited abnormally
It´s the same issue that DC posted.
Josh, you told him to check the media. What do you mean with that?
I put the 80GB and 1G of RAM.
Please some help. I don´t know anything about Linux and starting to learn a little bit of it.
Thanks,
January 28th, 2009 at 7:18 am
Sephiroth,
During the first part of the installation, it asks if you would like to check the media. Most people skip the media check. I assume the VM is not getting a good read from the install disk (Input/Output error). Let me know if that is not the problem. Are you using an ISO or an actual disk?
Josh
January 28th, 2009 at 7:28 am
I have installed CUCM7 in vmware. It is basically the same as CUCM6 and CUCM5.
January 28th, 2009 at 12:13 pm
Hi Josh,
Where would you find the serial number of CUCM 6. If you want to check from web browser ?
Thanks
Hid
January 28th, 2009 at 5:19 pm
Hi Josh,
Ohhh that´s the media check part. I´m about to go to the College. I will try this tomorrow.
I´m using a ISO that I found at thepiratebay.
I´ll keep you informed Josh.
Thanks for the advice
January 28th, 2009 at 11:01 pm
Hi Josh and all,
I was desperately to test it that I tested tonight but no joy.
I tried to put the option “check the media” but the installation fails after configuring the root password so I never got that option.
It shows up “Bug error”(it displays a larger message) and prompts me to reboot the system. After rebooting, I got a black screen.
Is there any vmx file already created to see if mine is misconfigured?
Thanks,
February 3rd, 2009 at 5:54 pm
Good job Josh.
February 4th, 2009 at 8:54 am
Hi Josh
Beautiful Post.. As you said, i have installed VMware server. I have the ISO file of CUCM 6.0. I tried this in my home computer. I have a broad band connection.
The IP address is 192.168.1.10 and Default gateway:192.168.1.1. During installation i have given the IP address for CUCM as 192.168.1.9 and default gateway as 192.168.1.1.
The installation completed successfully. But the problem is when i opened a web browser and tried the application with 192.168.1.9. It failed to open..
Can you pl suggest me how to proceed?
Thanks
Karthik
February 9th, 2009 at 11:29 am
Friends….
I am stuck in the middle of installation CUCM 6. The message am getting is “security configuration failed (1)”. Please anybody can help me I don’t know much about Linux
February 10th, 2009 at 12:49 am
Karthik,
Sometimes it takes a little while for the web part of the server to start. Have you had any luck getting it to work?
Are you able to ssh to the CUCM server?
Josh
February 10th, 2009 at 1:08 am
Sharmic,
Are you using vmware workstation by any chance?
Josh
February 10th, 2009 at 10:21 am
Thank you josh for your replay,
Yea am using vmware workstation 6.0 to install..
Sharmic
February 11th, 2009 at 12:21 pm
Hi….i got confused..i’ve read the posts..and from ur talk there r 2 solutions for the (local host incorrect login & pass)
1- resize the hard drive space…i donno wat do u mean with that..i’ve resized the space manytimes and still the same prob.
2- change the server……which server specifically!!
plz someone explain with details..i fed up from this problem
thx
February 11th, 2009 at 2:05 pm
Thanks for the help Josh. Does anybody know if CUCM can detect a telco’s (sbc) message waiting stutter tone and light a 7940 MWI? Otherwise, I would have to use’s Cisco’s voicemail and pay for two lines just to get voicemail when I’m on the phone. Thanks
February 13th, 2009 at 1:15 am
Hi, i have succeeded in running the CUCM 6 in VMWare. And I’m using Multiple IP Blue Phone as my IP Phone.
But I have a problem that the Phone Services (like Extension Mobility, IPMA, or other xml services) I installed for the IP Blue Phone doesn’t appear in the IP Blue Phone Services screen. But when I try using the Cisco IP Communicator, the Phone Services I installed is appeared on the screen.
Can anyone help me with this problem? Since I need the IP Blue Phone, cause it can be multiple used in one OS, not like the CIPC.
Thx =)
February 17th, 2009 at 7:35 am
mmmm_mmmm656,
1) Resizing your hard drive takes place in VMWare. You will need to shutdown the virtual machine. Then, delete the existing hard drive configured for the virtual machine and add a new 80GB+ IDE hard drive to the virtual machine.
2) I don’t know what you mean by “change the server” I do not see that in the post or any of the comments.
Josh
February 19th, 2009 at 9:54 pm
Josh, thanks for the vids!!! Been trying figure out how in the world I was going to be able to study for the lab portion but now you fixed that =)
Now the problem LOL!!
I get all the way through the installation to the Post Instal and I get the Critical Error below;
/user/local/cm/script/7.0.1.11000-2/af_lap_post_driver
The System will now halt.
Try’s and do the whole import log to USB, which never works… and then nothing…
I am using 80G IDE HD, 1gig RAM, bridged nic
Using VMWare Server 2.0, since I can not get EasyVMX.com to give me a working *.VMX file to run on VMWare Player =/ Any recommendations?! Been doing this straight for the past two days and about to lose my mind!! lol
Oh and hope ya passed your lab!
February 19th, 2009 at 9:55 pm
Forgot to mention that I am breaking my HD down to 2gig sections
February 20th, 2009 at 8:49 pm
Figured out my problem…
7.0 errors out when you attempt to install it on a machine that has an AMD processor =/
February 24th, 2009 at 9:41 pm
Brent,
Thank you for responding with this feedback! I believe there are lots of other people having fits with this issue.
Josh
February 26th, 2009 at 4:25 am
oh~~nice!!
Thank You!!!!
February 26th, 2009 at 11:34 pm
Glad I was able to find it out before I put a hole in my wall lol… But the good thing is that was able to get a nice lil Intel machine, soo I am hoping that it will run my Pub/Sub/Unity all on the same box while I take the AMD box and do my GNS3 stuff on it. Sorry about the test, Josh… You will get it soon enough! After I finish setting up my lab and my CCNP, I plan on hitting it pretty hard myself.
February 27th, 2009 at 8:47 am
thank you josh…it still the same problem occurs..i’ll try another image..thx anyway
February 28th, 2009 at 9:28 am
Hi everyone,
I successfully installed CM Mngr on vmware-server 2.0 this weekend after much headahes & verbal expletives. The first problem was trying to get vmware to find the .iso & then after that the console would not start due to a kvm service running under /etc/init.d.. Once I stopped this I was able to run the install and follow Joshs video until…
“Security configuration failed (1)”.. I just didnt get why after following it to a ‘T’ it would not work. I deleted the VM and started again but noticed (luckily) a message under the boot process of the console regarding IP address conflict. I assumed that the CM uses the same IP as my virtual interface.. wrong! So I ran the install again changing the IP to resolve the conflict. Now my virtual interface (VMWare) IP is assigned as the DGWY for the CM. I have yet to test this via ping to my 3560-SW but I am sure it will work. I was also suprised to see I have 8 units authorised.. Cool.
I hope this helps all the people that were having probs with this annoying message and it has nothing to do with the passwords. Make sure you write all username/logins down so you know which is which, or it gets very confusing…
Lastly thanks Josh for another brilliant video!!
Peace
March 5th, 2009 at 9:31 pm
Rasheed,
Thank you for sharing your trials with us! I do believe this will help someone.
Josh
March 11th, 2009 at 10:20 pm
Josh and crew,
I was wondering if you or anyone can offer some insight to the issue I’m having. I wa able to use your video to successful install vmware running call manager 6.0. However my issue is on the host machine I can ping the vmware IP address and I can ssh from the host machine into the vmware machine and ping the host machine ip, the issue i’m having is I can’t seem to ping anything outside the host IP, unable to ping the default gateway as well.
Here are my config:
default gateway: 192.168.1.1
hostname machine (vista) 192.168.1.6
call manager 6.0 was assign 192.168.1.10
using 192.168.1.1 as it default gateway.
I’m getting a message unable to reach default gateway.
None of my other machine are able to reach the call manager IP address as well.
Any idea?
March 12th, 2009 at 5:26 am
Hao,
Is the vmware host using a ‘host-only’ vmware network or a ‘nat’ network within vmware??
Josh
March 12th, 2009 at 6:49 am
Hey Josh,
Thanks for quick response back. I’m still new vmware world, the way I have it set up was exactly to how you have it in the video. When I go into my vista machine I can see the two IP addresses that it assign for the two VMWARE interfaces. It is currently setup as bridging. When the call manger comes up, I can see an error indicating it can’t reach the default gateway.
March 12th, 2009 at 11:44 am
Thanks for the video!
Installation failing during data base installaton.
Below are the sorted detail of my recent attemps to install cucm 7.0.
Sad but true. If you would take a look and let me know what you think, it is greatly appreciated.
Cheers,
Dan
Physical Machine
HP Laptop L2105nr
1 CPU (AMD64 Family 15 Model 36 Stepping 2 AuthenticAMD 1.8 GHz
1918 MB Memory
Physical Machine OS
Windows 2003 Server Standard Edition 64 bit
VMWare Version
VMWare Server 1.0.8
Virtual Machine Options
Os Mem ide Status
GB
Rhe364 1024K 40 failed (1)
Rhe3 1024K 40 failed (1)
Status Message
Critical Log
The installation has encountered a unrecoverable internal error.
For further assistance report the following information to your support provider.
Script “/usr/local/cm/script/7.0.1.11000-2/af_lap_post_driver.sh install
PostInstall 7.0.1.11000-2 7.0.1.11000-2
/usr/local/cm/ /usr/local/cm/ /common/log/install/capture.txt” exited with errors (1)
The system will now halt.
Failure during DB installation process.
March 13th, 2009 at 1:35 pm
Does anyone know how you get the CD / DVD so you can do a setup like this? I called Cisco and that had to be one of the strangest conversations I have ever had. I just want to do this and do a setup for my lab. I’m not trying to hack or pirate anything.
Thanks in advance for helping me. Sorry I am so dumb.
March 15th, 2009 at 10:44 pm
Josh,
In your tutorial. the linux version that you used is Red Hat 3.
Can I install the CCM 6 on linux ubuntu?
thank you very much
March 17th, 2009 at 1:40 am
hi every Buddy.
I have Good news
(98df1-rdx4k-k5qdh-4rnjt) is for windows
when u download VMware-server-2.0.0-122956 from vmware site this is serial number
Hope all be fine
thx for much for Josh to putting this vedio learning
Kind regard
A.A.M
March 17th, 2009 at 9:03 am
Guys i need help on my own installation, i got the below error message.
Default gateway name/address is invalid or gateway is not reponding.
my configs are;
vmware ip-192.168.1.10/24
Gateway- 192.168.1.1
my system is vista ultimate, PC emulation- Vmware server.
Can it be possible to install it on my system? Please give me the detail. I have followed the video posted in this site but it did not work at all. I need a detailed guideline on this.
Thanks
Kachi
March 20th, 2009 at 5:04 pm
@Dan:
Did you found any solution for this problem? I got the same one.
Or anybody else?
March 23rd, 2009 at 8:43 am
May I make a suggestion with regards to CUCM 6.x.x in VMWare.
During the installation wizard process it asks for the IP address and default gateway for CUCM. If you just enter the D/G and not connect your pc up correctly it will throw up a message saying that the D/G cannot be contacted.
What I did was to virtually bridge the VMWare machine to my pc’s NIC. I gave my pc the D/G address (i.e. 10.0.0.1), then connect either a loopback lead (ethernet lead, cut short, can’t remember the exact pins you need to physically cross together), or connect a laptop/pc in the same subnet to the physical port. This then brings up your pc port i.e. CUCM’s default gateway. Now during the install CUCM can contact the D/G and everything continues as normal.
When you have installed the Publisher (1st node). Go to System > Server > Add New and add the IP address of your potential Subscriber that you wil be adding. Publisher needs to know that the Sub is on its way.
Sorry if many of you know this but at first I didn’t and finally was told on the job. Hopefully those starting out like me will find this usefull.
Best regards,
Dev.
March 29th, 2009 at 1:39 pm
All,
I have installed CUCM 7 on VMWARE server 2.x..no issues at all during the installation.
But when trying to connect to the ccmadmin website it sometimes works and sometimes doesn’t work.
Anyone an idea what can be the problem??
Sometimes when I am able to logon it stops working..getting the page cannot be displayes.
Can it be related to IE7?
Or anyone an idea?
Thank you!
Jimmy
March 31st, 2009 at 4:05 pm
Brent… I think i am running into the same thing. How do you figure out it was due to you running on an AMD Processor vs Intel?
April 7th, 2009 at 2:08 pm
plz MR. josh or any one can help:i’m trying to download cucm6 on vmware and it took very long time more than 4 hours and there is a problem im facing,there’s a message saying that “it cannot detect default gateway or it can’t be reached “and after ,it makes me choose between retry or review configuration or halt or ignore and it says that ignore is not recommended(one time i choosed ignore but like this the instalation never ends), so i want to ask ON WHAT IT DEPENDS THE CUCM IP ADDRESS AND THE IP ADRESS OF THE DEFAULT GATEWAY???I TRIED TO GIVE THE CUCM THE IP ADDRESS OF ONE OF THE VM NETWORK CARDS and there are 2 network cards!!! and GAVE THE GATEWAY IP ADDRESS IN THE SAME SUBNET BUT IT DOESNOT WORK!!!!!!HELP PLZZZZZ ON WHAT IT DEPENDS THE IP ADDRESSES I GIVE TO THE CUCM AND THE DEFAULT GATEWAY???!!!!!NOTE:i dont have a router,and the local lan ethernet card ip address is in class b and the ip address when i login net is class c but with strange mask 255.255.255.255 this is like broadcast !!the connection here is pppoe to the sp
so what i should do to solve this problems !!!!thanks MR JOSH FOR UR GREAT VIDEO !!AND THANKS IN ADVANCE TO ANY ONE CAN HELP!!
April 12th, 2009 at 12:57 am
HiJosh,
I have installed my CUCM6.x in my windows vista and i could login to the cli succesfully,but the issue am seeing is I could not launch the application
! Need your help on this.
VM Ware server configured(1.6)
April 13th, 2009 at 6:01 am
Dan,
Your problem is the AMD Processor. Call Manager 5/6/7 will not install in vmware if your physical hardware includes an AMD processor.
Josh
April 13th, 2009 at 6:46 am
Josh: Thank you for the great series of articles. I wanted to relay my experiences of attempting to virtualize CUCMBE7 (coresident CallManager and Unity Connection). It was not an easy road!
To cut to the chase, the following hardware/VMware config worked for me:
- Dell OptiPlex 745 with a Pentium D processor, 4G RAM, 80G SATA drive, WinXP SP2.
- VMware Workstation 5.5.8 build 108000
- Virtual machine built within VMware workstation (ss opposed to using EasyVMX.com) specifying Red Hat Enterprise Linux 4, 80G IDE hard drive (which had to be created after the VM was built), 2048M RAM.
- During the CUCMBE installation, I specified a static address, subnet mask, default gateway, and DNS server.
I tried building the VMs on different pieces of hardware (Dell OptiPlex GX280 w/2G RAM, Dell Latitude D820 w/2G RAM, Dell OptiPlex 745 w/4G RAM) with different versions of VMware (VMware Workstation 5.5.3, VMware Workstation 5.5.8, VMware Player 1.0.2 and VMware Player 2.5.0 using VMX files created at the easyvmx.com web site). I also chose different versions of Linux when building the VMX file (Red Hat Enterprise Linux and generic Linux 2.x).
On a number of my unsuccessful attempts at installing the CUCMBE7 software in the VM, numerous times I encountered the “The installation has encountered an unrecoverable internal error.” message.
From what I witnessed, VMware Player 2.x needed to have a SCSI virtual hard drive configured for the VM, whereas VMware Player 1.x and WMware Workstation 5.x needed an IDE virtual hard drive.
When I used VMware Player 2.x, during the CUCMBE7 installation process, I received a Red Hat installation GUI at one point. After the GUI said it was ready to partition the disk, I received an error that stated the disk could not be partitioned. (The GUI only appeared when using VMware Player 2.x.)
The winning combo can be attributed to one or more of the following:
1- More physical RAM in the host machine (4G as opposed to 2G).
2- Assigning static IP information during the CUCMBE7 installation (all of the unsuccessful attempts were set for DHCP).
April 19th, 2009 at 6:41 am
Edwin,
Yes, you can run CUCM6. CUCM 5/6/7 are all based on Redhat Enterprise linux 3.
Josh
April 19th, 2009 at 6:44 am
Kachi,
Is 192.168.1.1 reachable by the CUCM server? If not, set the default gateway to the same ip address as your CUCM server.
The installation checks to see if the default gateway is reachable (not sure why).
Josh
April 19th, 2009 at 6:47 am
Jvnieuwe,
I am not able to get to the ccmadmin page immediately after boot.
I think the webserver takes a little time to finish starting even after the console is at a login prompt.
It may also be that you do not have enough resources on the host PC.
Josh
April 19th, 2009 at 7:18 am
fouad,
Sorry for the delayed response.
Try this. Configure the ip address of the CUCM server and the default gateway with the same ip address…e.g. 192.168.1.10
During the install, the install script will check to see if it can reach the default gateway (basically, can it ping itself?), then it installs.
Josh
April 19th, 2009 at 7:20 am
pvr,
In my experience, you either need to wait longer for the webserver to finish loading or you simply do not have enough resources on your host pc for the virtual machine.
Josh
April 19th, 2009 at 7:25 am
Al,
Thank you very much for sharing your experience.
I definately agree with the 4G instead of 2G comment.
Josh
April 19th, 2009 at 3:25 pm
Josh,
Your video rocks. However I am having an issue. After clicking OK on the platform configuration at the end, I am getting prompted with a RedHat GUI interface, and after entering what keyboard and mouse I am using, I am being taken to the disk partition setup, and the two options are 1)automatic partition 2)Partition with Disk Druid. I have checked the earlier postings and haven’t found anyone else having this issue. I am using vmware player with 6.0.1.2000-4 image, on XP Home Edition machine, with 75GB space and 1024 MB RAM. Not sure what to do, as I am a newbie. Help will be much appreciated….
April 19th, 2009 at 3:43 pm
Vishal,
I have never heard of this…very strange. I would select ‘automatic partitioning’ and see what happens.
Josh
April 21st, 2009 at 1:27 pm
@Tim
My laptop is Intel and my desktop is AMD… works on my laptop, errors out on my desktop.. I went out and bought a 300$ Intel desktop, installed it and works great.
Brent
April 21st, 2009 at 1:33 pm
@Vishal
What hardware are you using on your host machine? I kept running into the GUI problem myself when I attempted to use a machine with an AMD processor.
Brent
April 25th, 2009 at 10:43 am
Brent,
I tried installing on vmware server 1.0.6 build-91891 this time. Not getting prompted for Red Hat installation.After configuration, when installing Operating system package, it gets stuck at “there was an error installing python-2.2.3-6.4″ or “there was an error installing struts-1.1-3″. I am using XP Home Edition SP2 on host machine with Pentium 4. I tried installation with Red Hat Enterprise 3 and 4 unsuccessfully.Not sure if there is an issue with the iso image, as I dont get any errors extracting it. Any help will be much appreciated.
Vishal
May 14th, 2009 at 4:20 am
Josh – all
Can you please Help.
1. Does the install have to be on Red Hat Server Enterprise 3, will 4 work?
I am instaling from a 2.5GB iso, do i need to create a VM with the host redhat os installed first, or is it all bundelled into the iso?
2. After I complete the CUCM 6/7 install, the VM Linux box reboots, and i am greated with a command line Login, How do i Boot into Linux itself?
Any Help much appreciated!
June 2nd, 2009 at 2:32 pm
Hello Mark,
Sequel to your cmment about the GRUB
i have same GRUB error, want to clarify what you said so i can fix my own issue too.
when i get the error, do i just change the vm setting at that time with the linux CD in the drive and restart when done.
What happens next?
June 9th, 2009 at 6:41 pm
Josh and everyone
Can you please Help?
Josh: Thank you for the great series of articles.
After successful installation now I am getting following error message when I open my web browser to access CUCM “IP address of CUCM6”
I used IE 7.0 and firefox 3.0
The certificate is not trusted because it is self signed.
The certificate is only valid for ccm-pub.domain_not_set.invalid
(Error code: sec_error_ca_cert_invalid)
Any help will be much appreciated!
June 22nd, 2009 at 11:09 pm
I got CUCM installed and running fine, but having connectivity issues
My Setup: CUCM 6.0.1.2000-4
CUCM Virtual Machine: 192.168.1.200
CUCM Default Gateway: 192.168.1.1
Desktop running VMWare: 192.168.1.101
The CUCM server can ping itself, but not the default gateway or anything else. I’ve seen others with this problem, but no solution…….????
June 23rd, 2009 at 10:14 am
More Info….
I got CUCM installed and running fine, but having connectivity issues
My Setup: CUCM 6.0.1.2000-4
CUCM Virtual Machine: 192.168.1.200
CUCM Default Gateway: 192.168.1.1
Desktop running VMWare: 192.168.1.101
The CUCM server can ping itself, but not the default gateway or anything else.
I get “destination unreachable” when trying to ping any IP address from the CUCM server.
FYI, I set up the connection in bridged mode and everything else just like the video…any help would be great
June 23rd, 2009 at 3:01 pm
I figured out my problem. For those with the same problem; follow these steps:
1. Go to VMWare and click “Edit”
2. Go to “Virtual Network Settings”
3. Click “Host Virtual Network Mapping”
4. Specify the physical network adapter you want to use
Most likely VMWare is set to automatically choose the network adapter that is supposed to be bridged. If you have more than one like me(I had one physical adapter and several loopback adapters), then you need to specify the physical adapter.
This worked immediately for me, hopefully this helps someone.
July 6th, 2009 at 2:32 am
How many Phones can such a installation handle If I got as many Licences as i want?
July 18th, 2009 at 5:45 pm
Well….I guess as many as you have licenses for but I wouldn’t trust it in a production environment. I’ve seen some very strange things in my test lab (that I haven’t seen in production environments)
Josh
July 18th, 2009 at 5:51 pm
manten,
Thank you for posting the solution! Hopefully this will help someone else.
Josh
July 19th, 2009 at 5:14 am
iam studying ccna voice please any one help me how to use GNS3 with vmare.how to download vmare and how to integrate gns3 and vmare a vedio that should describe everthing from A to z.
July 20th, 2009 at 1:03 pm
Asad,
Click here to use the virtual voice lab tutorial series.
Josh
July 27th, 2009 at 12:44 am
I have receiver this error during post install script of CUCM 6.1.2.1000-13 on VMware.
/user/local/bin/base_scripts/CCM Install –install-postERROR
PLZ Help.
Thanks in advance.
July 27th, 2009 at 5:20 am
hi
I am having problems installing it on vmware workstation and/or server.
My computer configuration
Dell Inspiron 6400 running windows vista
with C,D,E all as primary partitions
while installing CUCM on vmware i receive the error
Error Partitioning Could not allocate requested partitions: Partitioning failed: Could not allocate partitions as primary partitions
I reckon this is the problem with the number of primary partions not exceeding 4 but i wonder how this problem could be solved without data being lost and going into the complexity of partioning.
I don’t know if there are other reasons to the problem please help..
July 27th, 2009 at 11:11 am
Muddassir,
That’s strange. I am not familiar with this error. Look through the other comments and make sure you have checked the areas other people have been having problems with. I have been meaning to update the post with common issues, but I just have not had the time.
Josh
July 27th, 2009 at 11:13 am
Harish,
Make sure you have the virtual hard drive set to 80GB and IDE instead of SCSI.
Josh
July 27th, 2009 at 10:18 pm
Thanks Josh for considration.
Any body else
PLZ NEED HELP
I have receiver this error during post install script of CUCM 6.1.2.1000-13 on VMware.
/user/local/bin/base_scripts/CCM Install –install-postERROR
PLZ Help.
Thanks in advance.
July 28th, 2009 at 8:55 am
Hi,
I got over the previous problem of partioning by changing Hard disk to IDE from SCCI and enabling 2 GB chunks.
However again i got stuck with another error message which says…
The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
Script
“/usr/local/cm/script/6.0.1.2000-4/cm-dbl-install
install PostInstall 6.0.1.2000-4 6.0.12000-4
/usr/local/cm/ /usr/local/cm/common/log/install/capture.txt”
exited with errors (1)
The system will now halt.
Is this a licensing issue? Plz help
Thanks
July 28th, 2009 at 9:40 am
Thanks josh for your earlier post.
My problem is similar to Brent’s but i am using version 6 and also that my processor is Intel core Duo.
July 29th, 2009 at 9:21 am
Hi Josh,
I have a publisher successfully installed on vmware.I tried installing a subscriber.The databse on the publisher has also replicated to subscriber.But the subscriber also has got write capabilities.I dont know how..I could add a phone on the subscriber and it has shown up in the publisher.Can vmware add a callmanager as a subscriber?I’m new to call manager installation,so i’m not sure what shd i do to make this server a subscriber.
August 17th, 2009 at 12:34 am
Hi Guys,
I am running vmware workstation 5.6.1
Cucum is properly installed with Built in Red Hat OS.
After successful installation and reboot, It just goes to login prompt.
I tried all username/pwd, that I configured while installing cucm along with root/no pwd
sudo/no pwd, etc etc.
Uninstalled and installed CUCM 4-5 times.
Same results, no login password goes through?
Could some one point out what am i doing incorrectly?
Thanks.
August 17th, 2009 at 6:53 am
“”has anybody managed to solve the “Security configuration failed (1)” issue during install?””
I see the posts asking the same thing, but don’t see a solution. I’m stuck at the very same step- (weird thing is I didn’t have this problem on a different setup I did- not sure what I’m doing wrong)
Appreciate in advance any/all help
August 17th, 2009 at 10:28 am
I forgot to mention the version of CUCM I am running.
CUCM: 6.0.1.2000-4 running on RHEL 3.4
Thanks.
August 25th, 2009 at 7:20 am
Hi
I used to have the same error “Security configuration failed (1)” when installing the CM, but I finally figured out why, check the following:
1. make sure the IP address for the CM is not in conflict with any other device. because the system will still boots up and seems normal.
2. the password chose for the database access must be at least 6 character long and using alphanumeric (check the help button for password guidelines)
Hope this help
Cheers,
September 23rd, 2009 at 2:07 pm
For anyone having the error message “Could not allocate requested partitions” when running VMWARE on Windows and trying to install CUCM 6
You MUST set the disk size to over 80GB.
September 25th, 2009 at 10:33 am
Hi guys,
I have sucessfully installed CUCM7 in VMware Server 2.
I detail my config parameters and I hope it helps!!
Physical Machine
HP Deskttop
1 CPU (Intel pentium 4 3,2GHz
2,5 GB of RAM
Physical Machine OS:Windows XP SP2
VMWare Version :VMWare Server 2
Virtual Machine Options
OS Red Hat linux 3
Memory: 1024GB
Hard Disk 60GB SCSI (No allocate all disk space, Split disk into 2 GB files)
Cheers
October 22nd, 2009 at 12:20 pm
Quick question, what were the commands from a linux rescue prompt for changing the MAC address of the CUCM (which were in the old guide)?
Cheers
November 5th, 2009 at 11:02 am
Used Intel machine with E6300 processor
Host OS: Ubuntu 8.0.4
VWware Server 2.0.2
Got it running. When I try to use my /home/glenn/Desktop/CiscoCCM6.0.1.iso when setting up cdrom it doesn’t let me select that directory, just the [standard]/CCUM6 virtual direcory ???
Help!!!
November 5th, 2009 at 1:11 pm
Had to create datastore pointing to my harddrive first. Don’t forget if using server 2.02
Still trying to get this to boot CUCM6.0.1
November 8th, 2009 at 8:44 am
Josh,
Great job having this site.
I’ve got CCM/Unity 7.0.1 now running.
I built a machine just for this and have no regrets.
Used:
BIOSTAR T41 HD G41, Intel E6300 (45nm), 4GB
Ubuntu 8.04 (VMware would not compile with 9.10)
VMware Server 2.0.2 (runs natively on 64 linux)
Upgrading now to 7.0.2 then 7.2.3 hopefully.
Good luck all in your studies.
November 19th, 2009 at 9:45 am
Hi Josh!
Thanks for the video, it was very helpful!
I tried first to install CallManager (6.0.1) using VMware Player. The installation seemed to be good but when I booted the virtual machine, I got the prompt ‘localhost login’, as if I had not given a name to the machine during the installation process. And when I tried to log in, I got an error message and I could not log in. Then I removed the virtual machine and I tried again the installation twice, but always with the same result.
After that, I thought to install CallManager using VMware Server, and it worked fine.
So thank you very much for your tutorial.
I still have some questions. Is it possible to telnet to callmanager? If yes, how? Do you have some tutorials for the configuration (at least to make basic phone calls)?
Many thanks again.
November 23rd, 2009 at 11:28 pm
Hi,
I am trying to install CUCM6.x on 7845H equivalent HP server (Dual 3.06GHz CPU, 4x72GB HDD, 4GB DRAM, Smart Array 5i Controller). The installation goes up to copying all files from the CD and after the reboot it crashed during the “Application Pre Install” phase. I am trying to figure out if this is due to incompatible hardware or a software error. If the hardware is not compatible would it fail right in the beginning? The message I get is –
Critical Error
Error while installing “rpm -i –percent /common/rpm-archive/7.0.2.10000-18/RPMS/cm-dbms-1.0.0.0-1.i386.rpm 2>&1:
The system will not halt.
November 23rd, 2009 at 11:30 pm
To add to my previous comment, I am getting a similar error with 6.x or 7.x.
November 25th, 2009 at 6:29 am
Hi
First i would like to say thanks for this video, very good!!
I am running vmware workstation 6.5
I instaled CCM without erros following the steps in the video on took down on paper all the usernames and passwords created, basically the same for everyting.
After successful installation and reboot, It goes to login prompt.
I tried all username/pwd, that I configured while installing CCM along with root/no pwd
sudo/no pwd, etc etc.
I also cannot access via web browser…
Uninstalled and installed CCM 3 times, but i still cannot login……getting desesperate
Could some give me a hand?
Thanks.
November 27th, 2009 at 11:29 am
Hi Gyus, I’ve tried to install Call Manger 6 on VMware and I got this message:
“Could not allocate reqeuested partitions:
Partitioning failed: Could not alocate partitions as primary partitions.
Press OK to reboot the system.”
And then after reboot, nothing happens. I’ve tried to reinstall couple of times but get the same.
I followed every single step.
Help anyone?
Thanks
Geo ubatubrasil@gmail.com
December 3rd, 2009 at 2:58 am
Hi Mario,
With the login issue, did you set a complex password? I have never had any install issues, but always use an Administrator password like abc1def2 (min 8 characters I think?)
Hope this helps
Jason
December 4th, 2009 at 11:27 am
I have successfully configured CUCM v7 Publisher using VMware server 2.0.2 and HP DL380 hardware with 2*3Ghz Processor, 6GB RAM and 6*72GB HD. However, the Subscriber installation fails somewhere at the Pre-Install process. My VMs are configured with 2*Processors, 2GB RAM, 100GB HD using IDE and using an iso for the install.
Error message encountered shows:
“The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
Command “usr/local/bin/base_script/pmNormalizeGeneric/opt/cisco/install/ipm_work_file” has exceeded time threshold of 90 seconds.
The system will now halt.”
Has anyone encountered this error yet? Any suggestions?
December 6th, 2009 at 6:35 pm
I can install CUCM 6.0 successful on VMWare player but there are some trouble with Cisco TSP on the client
1. On the same computer running VMWare, TSP works OK (base on TSP trace log)
2. On other computers, TSP always returns
“ProviderOpen() *ERROR* Directory login failed, Checking username, passwork”.
I have turned off Firewall on all computers.
Please help,
Tony
December 6th, 2009 at 7:26 pm
Using Realtime monitor tool, I see that that look like CUCM cannot decrypt username/password
CTI|CCMEncryption::DecryptText (B_DecryptUpdate) (Error Code 524))
Any ideal to solve this
Thanks,
Tony
December 7th, 2009 at 6:37 pm
All, I am unable to get to the gui. I was able to get to it before, any suggestions?
December 15th, 2009 at 4:11 am
I solved the problem, it’s due to Japanese locale setting on PC hosting TSP.
Guess bug of cryptography lib.
December 23rd, 2009 at 7:15 pm
Colbi,
I have fixed this before by restarting tomcat service from the CLI, then try GUI again.
It’s something like “utils service restart Cisco Tomcat”
December 23rd, 2009 at 7:17 pm
Norman,
Maybe try disabling CSA (cisco security agent) service from CLI, and increase RAM (if you can) from 2GB to 4GB (just for install).
Regards
Jason
December 25th, 2009 at 10:00 pm
Thanks Josh for creating such a wonderful tutorial.
It helped me to install the ccm6
January 12th, 2010 at 7:06 pm
[...] [...]
January 13th, 2010 at 7:04 pm
Hi Josh
Thanks for the instructions. It has been very handy, and I have CUCM running now.
I am trying to register an IP Blue and a Cisco IP communicator to the CUCM to make calls
The two softphones are on different IPs. They both stall on registering to TFTP server which brings up the following questions:
Does a TFTP server install with CUCM or do I need to install this manually? If yes, how do I access the TFTP server to verify the settings, and if no, what TFTP server would you advise that can be downloaded
Any help would be greatly appreciated!
Regards
Rick
January 15th, 2010 at 3:25 pm
I have just successfully installed UCM 7 on VMware Fusion with the following settings:
Other Linux 2.6.x Kernel
2 CPU
2048 RAM
80 GB, IDE disk
January 17th, 2010 at 11:02 am
[...] is an excellent post by Josh on the blindhog site with a video showing a step by step guide on setting up CUMC 6 using [...]
January 18th, 2010 at 6:07 pm
[...] Cisco Unified Communications Manager [...]
January 23rd, 2010 at 12:06 am
/usr/bin/anaconda: line 19: /mnt/source/Cisco/base_scripts/ilog2.sh: Input/output error
install exited abnormally
Any idea how to solve this problem? I’m using VMware workstation with 80GB allocated disk and 1GB memory.
==================================
I had the same problem and chewed alot of mytime. Resolved this under VMware settings:
CD/DVD drive
Use the following optical drive:
/dev/sr0
Use ATAPI emulation <—— deselect this
Access the drive directly <– select this one
Cheers!
January 31st, 2010 at 1:26 pm
Hi Josh,
I have a dvd in which cucm 6.0 is burned alongwith it I have Red Hat Linux 3 on the dvd as well but the issue is that this dvd is not (bootable).Actually I am trying to install it on my laptop with vm ware 7.0 version.plzzzzz help me out.
I have a task to upgrade the cucm 6.0 to 6.1 and I m new to this field don,t know what to do..plzzzz help me.
February 2nd, 2010 at 11:52 am
Hi everybody,
I hv installed CUCM 7 on VMWare. When I go to serviceablity part ==> Tools –> service activation, i get an error of HTTP 404, Can anybody help me plz.
rgds,
MD
February 3rd, 2010 at 9:18 am
By Manten
I figured out my problem. For those with the same problem; follow these steps:
1. Go to VMWare and click “Edit”
2. Go to “Virtual Network Settings”
3. Click “Host Virtual Network Mapping”
4. Specify the physical network adapter you want to use
Most likely VMWare is set to automatically choose the network adapter that is supposed to be bridged. If you have more than one like me(I had one physical adapter and several loopback adapters), then you need to specify the physical adapter.
This worked immediately for me, hopefully this helps someone…….
Manten’s solution works perfectly. Its because VMware chooses the wrong adapter to map to (wireless adapter in my case). You could choose physical adapter as Mantel says or Loopback adapter would work too, as long as they’re in the same subnet.
For VMware server 2.0, don’t work on the web VI infrastracture. Go to start>all programs>vmware>vmware server>manage virtual networks.
Then click on a tab called “Automatic Bridging”, uncheck the check-box.
click on a tab called “Host Virtual Network Mapping” and under VMnet0 pull-down, select the ethernet adapter you want to use. Voila!! It should work
February 8th, 2010 at 4:13 pm
Any body?
I am having problem login after installation.
I have tried VM server workstation and player. all gave the same problem. I have configured the network adapter according to threads i have read but nothing works.
What is the localhost login? what would cause me not able to login in all cases?
HP Laptop pavillion
1 CPU (intel 1024 MB Memory
Physical Machine OS
Windows Xp pro
VMWare Version
VMWare player
February 8th, 2010 at 10:32 pm
Rick,
Take a look at this tutorial to start the tftp server on CUCM
http://www.blindhog.net/voice-lab-call-manager-basic-preparation/
Josh
February 8th, 2010 at 10:34 pm
spartans,
You need to use an ISO image in vmware and navigate to the CUCM iso image on the DVD.
Josh
February 8th, 2010 at 10:39 pm
MD,
It sounds like you need to restart the tomcat service from the CLI.
utils service restart Cisco Tomcat
Josh
February 8th, 2010 at 10:44 pm
snipes,
You may need to be a little more patient. It sometimes takes almost 10 minutes for the Cisco Tomcat service to start on vmware host depending on other services, vmware vms and dynamips.
To check the ‘utils service list’ to check the status of the ‘Cisco Tomcat’ service.
Use ‘utils service restart Cisco Tomcat’ to restart the Tomcat webserver.
Josh
February 9th, 2010 at 12:04 am
Hi All,
Thanks Josh, I successfully managed to install the CUCM 7 on VMWare.
I think the issue was with memory, with 2GB of memory the processes were not getting enough space and the VM memory was getting chocked up, I increased the memory to 3072 and tried. Now it is working pretty fine.
Thanks for your reply…and really a nice tool to gather the knowledge…
rgds,
MD
February 10th, 2010 at 5:37 am
Hi Josh,
Excellent Post! Many thanks for the video.
I have sucessfully installed CUCM6.0.1 without any errors as per your instructions on VMware Workstation.
Here are my config parameters and I hope it helps the new one’s.
Physical Machine /Host Machine
Dell Inspiron “N” series Deskttop
1 CPU (Intel Core 2 Duo @ 2.93 Ghz)
3 GB of RAM
OS: Windows XP SP2
VMWare Version : VMWare Workstation7 ( Trial Version)
Virtual Machine Options
OS Red Hat linux 3
Memory: 1024GB
Hard Disk 80GB SCSI (allocate all disk space). Even though the actual hard drive on which VM is config is only 48GB.
After the successful installation I did face a problem which i still couldn’t fix.
I cannot access the CCM admin page from the host machine using IE6.It takes lot of time to open and then shows “page cannot be displayed”.
When i tried from another machine using IE7 it opened but threw a certificates error but initial login page popped up.I think by default, Cisco Tomcat service doesn’t run on the CUCM because i had to start it (utils service start Cisco Tomcat) as it didn’t appear in the service list.
I logged into CCM admin page, started services and config a CIPC which works fine.
Do you have any ideas why i cannot open the CCMAdmin page in IE6 ?
Also, why did the certification error occurr – Error message is “There is a problem with this website’security certificate” in IE7 ?
Finally, How to check whether Cisco Tomcat is running or not. It doesn’t seen to appear in “utils service list” command.
Cheers,
Naresh
February 11th, 2010 at 6:53 am
I’ve installed CCM5.1 Linux version…works fine in vmware6 i need licenses now where can i find those…Will someone help me please??????
February 12th, 2010 at 7:29 am
Hi Josh,
Thanks for staying strong with us all. I have a problem with the installation and unfortunately could not find a definite answer from previous posts. Error is “Network connectivity check failure” …..either ip address or gateway is wrong. Gateway not responding.
So my questions are:
1. How do we come about the ip-address
2. Is the IP address same as the local machine’s?
I am running same vmware release as in the video on a Vista 32bit machine. My home gateway is 192.168.11.1 with DHCP configured on the router.
Kindly advice.
February 12th, 2010 at 11:13 pm
Norman,
What generation of DL380 are you using? G3 G4 or G5?
tm
February 14th, 2010 at 3:09 pm
With regards my earlier post, I am all good now. Did not bridge to an appropriate adapter and hence the network error.
CUCM7 is up and running with no issues configuring through the web interface.
February 15th, 2010 at 10:17 am
Dear Josh
i’m installing cucm7 over VMWARE
First once i wanna make the ip address i really dont know what should i right and regarding to host name it means my host name ???
and regrding to ip address i have wireless connnection to DSL with DHCP ENABLED and defult gateway is 192.168.1.1 what should i do ?
and i have ethernet interface not plugged ??
what do u think to do ??
by the way i’m using windows 7 and VMWARE SERVER VER.2
i have an error regrding to ethernet plz help me man
March 1st, 2010 at 1:22 am
hi this is Joe, new to cisco voice!
can anyone tell me about how to register a phone to cucm6?
March 8th, 2010 at 7:09 am
Hi guys
I have installed succesfully ccm6 on vmware server1.0.10 on my laptop(windows vista) and after the installation i tried to access it from the same laptop by typing http://localhost and nothing showed up except the iis7 screen. Can somebody help please
March 14th, 2010 at 3:56 pm
After I logged in to the web interface, and tried to enable call manager service, I got the error message “update failed for the service: Cisco CallManager Allocated licenses consumed by used and pending. Please upload additional licenses (a new license file) and try again”.
Anybody know how to solve this problem? Thanks!
March 18th, 2010 at 8:27 pm
I installed CCM 6.1 in VMware worksation succesfully.
1_ I CAN ping CCM server.
2_ I CAN SSH CCM server.
3_ But when I tried to get web access, I succeed only one or two times, mostly I have no answer.
4_ I track with Wireshark and the problem is that the three TCP packets that try to establish session didn´t get response from the server.
5_ I also could see the packets arrived at the server with the option “UTILS NETWORK CAPTURE” but the server remains silent.
Any pice of help???
Thanks
March 27th, 2010 at 5:07 pm
Hi Josh,
your videos are wonderful.
i got a quick question.
its about ‘hardware requirments’ to run cm7 in vmware.
my issue..
i have an ibm x330 (old) server with PIII 1.4 Ghz (2 cpu) and 2 GB rams, 72 GB scsi HDD. OS Win2003 server SP1 and vmware server 1.04 edition.
I was able to install CM7 sucessfully on a vmware (vmware server version 1.04).
the black login page appears and i login successfully.
Now when i ping from my ‘other host – a laptop’ i can ping cm7. i tried to open web gui….after about 15 attempt it logged me in for 1 time. my gui session are very very very very slow……any guess why ???
does it look like a low end hardware issue on my old server.
by the way pings are always sucessful.
Any way around to resolve the issue without upgrade in hardware ???
ANYBODY WITH SAME ISSUE CAN ADVISE !!
thanks in advance.
Richard.
March 27th, 2010 at 5:15 pm
FORGOT TO MENTION:
ip for ibmserver(in winserver2003):10.0.0.20
gateway for ibmserver(in win3003): 10.0.0.1
ip for cm7 (in vmware): 10.0.0.40
g/w for cm7 10.0.0.1
used bridged networking.
ping works right and left — all the time.
10.0.0.1 is a netgear router (with access to internet).
please do help on this issue ….
March 27th, 2010 at 5:19 pm
CONTINUED…
HDD keeps working all the time.
HDD light blinks all the time..
March 31st, 2010 at 11:30 am
All, sorry for delays on responding to comments. Responses to follow.
Josh
March 31st, 2010 at 11:32 am
Naresh,
Thank you for posting your experiences. I don’t use IE at all, so I am not going to be much help there … especially with IE6.
In regards to Tomcat…it takes a while for it to load. Sometimes, it just takes a little patience (or a lot) for it to load.
The certificate error you are seeing in IE7 is normal.
Josh
March 31st, 2010 at 11:35 am
Matthews,
Sorry to tell you buddy but CUCM 5.x did not include demo licenses as versions 6.x, 7.x and 8.x do.
See if you can get one of these later releases.
Josh
March 31st, 2010 at 11:56 am
Miykhel & Diya,
+–
|
| I have a problem with the installation and
| unfortunately could not find a definite
| answer from previous posts. Error is
| “Network connectivity check failure”
| …..either ip address or gateway is wrong.
| Gateway not responding.
|
|
| So my questions are:
| 1. How do we come about the ip-address
|
+–
If you are setting the virtual machine up with a “bridged” network connection, you will need to give the server an ip address in the same range as your local area network. For example, if you are using 192.168.11.0/24, and you know 192.168.1.55 is open, you can assign that ip address to the cucm server.
Then you can configure the default gateway as the router on your local area network (192.168.11.1) or you can even trick the system and use the same ip address as the gateway if you do not have a router.
The installation tries to make sure the gateway is alive before continuing. By setting the gateway as the server’s ip address, the ping comes back successful and the installation continues.
+–
|
| 2. Is the IP address same as the local
| machine’s?
|
+–
No, you do not want to give it the same address as the vmware server.
+–
|
| I am running same vmware release as in the video on a Vista 32bit machine. My home gateway is
| 192.168.11.1 with DHCP configured on the router.
|
+–
March 31st, 2010 at 12:03 pm
Joe,
Take a look at this post. It should help.
http://www.blindhog.net/how-to-run-multiple-ip-blue-softphones-on-a-single-pc/
Josh
March 31st, 2010 at 12:05 pm
parfait,
You will need to connect to the IP address of the CUCM server. Not the local machine. In CCM 3.x-4.x, you would RDP into the CCM server and http to the localhost. There isn’t a way to RDP into the new CUCM appliance.
Example:
http://192.168.1.10/ccmadmin
Josh
March 31st, 2010 at 12:06 pm
lovethiswebsite,
This is because you have used up all the demo licenses or you have installed version 5.x and it doesn’t have demo licenses.
Josh
March 31st, 2010 at 12:09 pm
Rodrigo,
It sounds like you are trying to access the server before the Tomcat (webserver) has had time to start or Tomcat has crashed.
Try issuing this command from the CLI
‘utils service restart Cisco Tomcat’
or restart the server.
Josh
March 31st, 2010 at 12:13 pm
Richard,
Unfortunately, you simply do not have enough resources. Any server with a PIII is going to be pretty sluggish.
You need to buy a bigger machine. I know that is not what you wanted to hear. Sorry.
Josh
April 19th, 2010 at 3:23 am
Hi Josh,
I have installed succesfully ccm6 on vmware fusion on my macbook (mac os 10.5.8 Leopard).
Here my config :
IP address CCUM 6 : 192.168.1.10
Default Gateway : 192.168.1.10
Host Machine (Mac OS X) : 192.168.1.11
I can login on CLI, But the problem is when i opened a web browser and tried the application with 192.168.1.10. It failed to open..
Can you pl suggest me how to proceed?
Thanks…
April 19th, 2010 at 9:56 pm
Mafazi,
It doesn’t open at all or gives you an error regarding an unsigned key being unsecure?
Josh
April 20th, 2010 at 5:50 am
Thanks josh for your respon,
It doesn’t open at all on web browser.
April 21st, 2010 at 3:55 pm
Hi josh,
thanks for the upgrade advise … i brought a new server.
but get this error “Cisco CallManager Allocated licenses consumed by used and pending. Please upload additional licenses (a new license file) and try again.”
version now:
7.0.0.39771-4
what can solve the issue. ?
April 24th, 2010 at 12:10 pm
Richard,
You may have used up all the demo DLU’s. How many phones do you have configured?
Josh
April 28th, 2010 at 5:46 pm
Hey Guys and Gurus out there.
Can anyone help..
Im using v6.0.1.2000-4 running as virtual machine in vmware workstation 7.0
Tried at least 4-6 times. installed and uninstalled it.
Installation goes smoothly every time.
BUT Can not log in.
Tried all sort of different passwords that i configured manually during installation for ccm administrator.
Clues: Can not see HOST NAME assigned during installation wizard while logging in.
thanks in advance
April 29th, 2010 at 6:32 am
Hi, Josh
Thank you very much for so great job.
Recently, I set up a vmware+cucm6 on my windows7. It is successful. I can access the cucm by the IE browser on my windows7. However, I failed to access the CUCM from a neighbor winXP. I have turned off the firewall of windows 7.
What cause this problem? Thanks a lot.
May 18th, 2010 at 3:31 pm
Hi Josh,
I am trying to run CUCM6.0 on DL380 G3 server… Install complete but on boot up i get failed to reach gateway message… I am unable to ping the server or connect because of this… any suggestions?
May 25th, 2010 at 1:33 am
Hi Josh,
My ethernet interface is not plugged but i have wireless connection with DHCP Enabled .
Which subnet should i use?Wireless subnet or VMNETx ?
Please Advise and send me the instruction.
IIS has been installed also i have enough resources on my host pc(Win7).i restared cisco TOMCAT service.Memory usage increased from 1024 to 3072
Your favourable response in this matter would be highly appreciated.
Regards,
Koroush
May 25th, 2010 at 6:35 am
Hello
I’m trying to install the CCM6.1 using vmware workstation 7, 2gb of ram and 150gb disk, in the configuration i put 80gb but i got this error when start installation dev/sda/ doesnt containt valid partion.
I need help
July 8th, 2010 at 10:55 am
Having problems. Using VMware Fusion on my Mac, selected the IOS image for CCM6, gone through the setup nicely. When CCM booted it asked for my username and password. Have entered this but its saying “incorrect username / password” I’ve done this 10 times now but same bloody error. And no, I don’t have CAPS lock on!!
Is anyone else having same issues?
July 24th, 2010 at 5:54 am
Installed ccum 7 on vmware. vista host
I can login on CLI, But the problem is when i opened a web browser and tried to run the ccum ip address It failed to open..
Can you pl help me how to proceed?
Thanks…
August 1st, 2010 at 7:31 am
Hi Sachin,
I had the same problem ,Donot install CUCM from your hard disk,Run it by using CUCM CDROM.
Koroush
August 10th, 2010 at 5:30 pm
Hi Josh,
Thanks for useful video and all your comments.
I am trying to install CUCM6.1 using VMWARE server and created virtual machine with 1024 MB RAM,20GB HDD ( this is only I have on my PC ) , IDE Drive, etc…. Installlation run smooth till post install scripts , where it failed giving critical error..
and was asking to dump Diagnostic logs in
USB Storage…
I tried again but same issue. Can you please suggest where am I going wrong ??
Is it due to less hard drive space or somethng ….
thanks
Rohit
August 15th, 2010 at 3:22 pm
I’ve just installed CCM 6 , the username and password configured during installation are not working, but user: “root” and password: “cisco” are good. Now i am wondering how to start the web service, because it’s not working on 192.168.1.14 (the ip addres of CCM).
Need HELP. Many thanks!
August 22nd, 2010 at 5:00 pm
Hi all, I have installed ccm7 successfully on vmware server 2.0.1. I had problems with invalid password.From my experience don’t use complex password (e.g @,# etc), just use letters and numbers.
To reset your application password log on to CLI and use utils command.
Best of luck to all.
August 25th, 2010 at 6:49 pm
for all the people having issues with installation, i suggest you give it a try using virtualbox (free) instead.
just make sure that once you created your virtual machine you do this hack before installing CUCM:
http://ubuntuforums.org/showthread.php?t=1029144
it worked for me where vmware failed misserably
Omar
August 29th, 2010 at 9:32 am
Hello All,
After installing more than 10 times I finally succeeded.Everytime I was getting an error Login Host : login failed.
Everytime I did correctly but this error made me sick.Finally after visiting many many forums I realized that in VMware workstation 7 the easy install which ask for a username and password initially before creating the virtual machine was the main cause of this. I created the Virtual machine without installing the OS and then I installed the OS. Doing this it disables the Easy install and then I was able to installed it. Thank you very much Josh for this wonderful video. Can I also request you to just mention what all can be done on this virtual machine software ?
Many Thanks in advance .
Mohammed Aftab Memon.
September 27th, 2010 at 12:16 pm
Hi All,
I have installed CUCM 6.0 through VMware 7.0 workstation but i am getting security configuration error. if i ignore the stage and try to start the CUCM in the internet explore, getting page not found.Can any one tell me how to get start after installation of cucm
October 16th, 2010 at 5:13 am
hi All,
i have installed cucm 6.1 on vmware server 2 suc but a i failed to access cucm web browser, i have done the installatio many times but never been suc to run cucm through the web browser any help, please.
November 19th, 2010 at 10:22 am
please…I m trying to install cucm 6 on vmware after succufly installation..they ask me password and login name……after type ,t doenst work.
plaese help me
what to do?
November 23rd, 2010 at 2:58 am
Hi all
It s me again
I have 2691o router and i ll like to know how to activate fxs and fx0 port.because when i type sh int,i just saw fa0 and serial int.
please help me.
January 6th, 2011 at 10:16 am
H Josh,
i had try to install CUCM on my gigabyte motherboard 2GB RAM and 75GB HDD but it fail. Error massage is THE HARDWARE YOU ARE USING IS NOT SUPPORTED FOR THIS PRODUCT. INSTALLATION WILL HALT.
i am trying on vertual machine there also same massage are coming.
is any hardware problem?
Please help me.
Thanks
Dewanand
February 7th, 2011 at 12:17 am
Hey All,
I am getting this /mnt/source/cisco/install/setup error while installing CUM 6.1
Could someone help me please
thanks
dev
March 2nd, 2011 at 6:43 am
My CUCMv6.0.1.2000-4 is running perfectly with 100k/8nodes Demo licenses. If I’m going to upgrade it to v6.1.5. Will this license stay?
BR,
dave
March 27th, 2011 at 9:18 am
Hi Josh, Hi everybody,
I built an home lab and i have a strange problem registering Cisco IP Communicator with CUCM v8 on VMWARE. Here the trouble:
I have 2 PCs connected to one switch via FastEthernet ports.
On first PC i installed CUCM 8 on VMWARE end installation was successfull.
On VMWare i configured:
- Network Adapter=Bridged
On PC with VMWARE:
- the FastEthernet is configured with ip address in the same subnet as CUCM.
With this setting i can log into web CUCM and configure it.
On second PC i installed Cisco IP Communicator and configured FastEthernet port with DHCP enabled. CUCM is configured to be DHCP server and it supplies ip address to IP Communicator successfully. But the phone do not register:
From CUCM to IP Communicator ping seems OK.
From IP Communicator to CUCM ping do not work.
Anyway i can solve the problem with this settings:
On VMWare i configure Network Adapter= VMNet0(auto-bridging) and on VMware Network Adapter VMnet1 configure the same ip address as CUCM.
Now IP Communicator register with CUCM but i cannot access to web CUCM anymore.
How can i solve this?
every suggest is appreciated.
Marco
April 9th, 2011 at 12:02 pm
I have had exactly the same problem with the login to the CUCM once installed. It was not accepting the credentials entered durign the installation. I have reinstalled the box couple time but without any success.
Finally I have tried to install it to 80Gig drive, and voila – I am able to login the CUCM and localhost is no more displayed under CLI.
Mato
April 13th, 2011 at 1:43 am
I have installed CUCM 6.x on Vmware but I am not able to open GUI page of CUCM whereas I am able to run CLI mode of CUCM.
Can any one help….I have winodow 7 as a client…
April 15th, 2011 at 9:06 pm
Hi,
I am able to successfully installed CUCM 7.x on VMWARE.
Can anyone advise me how can I web into this using on of the Virtual Machine in VMWARE. And what should be ethernet settings in VMWARE.
Thanks,
Pranav
April 18th, 2011 at 1:35 pm
Hi Pranav,
i’ll show you an example:
- during installation i entered these settings for my CUCM:
IP Address: 192.168.10.6
Mask: 255.255.255.0
- after installation on VMWARE:
Network adapter = Custom (VMNet1-host only).
Under connections set VMware Network Adapter VMnet1 with
IP Address: 192.168.10.10
Mask: 255.255.255.0
That is an address in the same subnet as CUCM
- open a web browser and enter:
192.168.10.6
should be work..
bye
marco
May 14th, 2011 at 11:22 am
Hi,
for successfull installation of CUCM 6 (6.0.1.2000-4) in VMware (and no login issues), avoid quick install method in VMware 7. Configure a new VMachine (RedHatEntriprise3) and choose i will Install the OS later. The disk size is not an issue (at least in my case to be >= 80G in order to work). As soon as the VMachine is ready , the next step is to use CD/DVD or the .iso fle to install CUCM. The whole process takes about 40-45 minutes (depending on memory applied). Then setup installion is done correctly (following the steps described) and login can be done at cli and via http. The quick install method in VMware 7 does not result in correct installation for some reason (appache is not installed for web access , network settings are not applied [ip address, hostname,etc] no user accounts are created (nothing on /etc/shadow), etc, as you can login wth root/cisco and check what is missing – however havent found something useful so to run from there…../etc/opt/cisco ???
Great video and help Josh.
BR
ios46
May 14th, 2011 at 12:34 pm
Problem Setting Up Lab
I am using laptop only, no Ethernet Connection but wireless available on 192.168.1.0/24
- Installed Ubuntu 10.04 desktop
- Installed VMware Server 2.0.2 on Ubuntu 10.04 desktop
o Current Network Settings
o eth0: not configured
o lo: 127.0.0.0/8
o Vmnet1: 172.16.34.1/24
o Vmnet8: 172.16.193.1/24
o wlan0: 192.168.1.108/24 gateway 192.168.1.254
- Installed CUCM6.0.1 in VMware Server 2.0.2 with the following settings
o IP: 10.10.10.10/25
o Gateway: 10.10.10.1
Question: What device/port should have the 10.10.10.1 ip address? Should I just configure Ubuntu 10.04 eth0 port with 10.10.10.1/24
August 22nd, 2011 at 11:11 pm
[...] How to install Call Manager 6.x in VMWare http://www.blindhog….r-6x-in-vmware/ [...]
August 28th, 2011 at 5:12 am
Cisco Unified CM Administration web page is not lunched after i type the ip address in the web browser
after i use to type the ip address the following message it use to come instead of ”
Cisco Unified CM Administration web page ” ::
Cisco Systems
Accessing Cisco 3725 “Router”
Show diagnostic log – display the diagnostic log.
Monitor the router – HTML access to the command line interface at level 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15
Show tech-support – display information commonly needed by tech support.
Extended Ping – Send extended ping commands.
QoS Device Manager – Configure and monitor QoS through the web interface.
——————————————————————————–
Plz any solution
September 1st, 2011 at 1:40 pm
I am trying to install CUCM 7.0 on VMware. It works fine till the end,but in the end when it says its complete its says unable to create partition and it quits. Please Help.
September 10th, 2011 at 12:41 am
Hi,
Thank Josh a lot for the valuable video. I tried and got 100000 Phone License Feature
with 8 CCM Node License Feature.
October 1st, 2011 at 12:35 pm
Hi,
I tried to install CUCM 6 as per the video, the only difference is that I am using vmWare server as local host, I m putting static IP (my eth IP) but after installation and reboot it is keep asking for “localhost” id/pwd, it is not accepting any id/pwd set up during initial configuration, I don’t see that it has been completed successfully as per the video…please help
November 2nd, 2011 at 1:43 am
josh
you are the man , the video its really help me a lot.
thanks dud
November 13th, 2011 at 7:51 am
Rana,
I was having these same problems and have been successful by creating the VM first (do not install the CUCM image), once the vm has been created, go into settings and make sure your hard drive is IDE, at least 80 GB, and use bridged networking (replicate physical network connection). Then under the CD drive, choose the location where your ISO is. Then power on the machine. This worked for me. It seems that if you go through the VmWare initial install tasks, where it asks you for a username/password, it somehow breaks the install, so to bypass this I had to create the VM first. With this method, VmWare doesn’t ask for that initial user/pass information.
November 26th, 2011 at 1:21 pm
after installation will you able to administer and configure soft phones and connect it with gns3???