UCCX 7 Lab – VMWare, Install & Integration
Posted by Josh on Thu 12 Nov 2009Categories: CCIE , Cisco , Cisco VOIP , Voice LAB - [7] Comments
I just wanted to take a minute to post links to a site that were very helpful to me last week. At my job, I rarely use UCCX(IPCC). The extent of my UCCX experience is scratching my way through the documentation enough to use it for TAPs and thats it. I installed it again recently for an install but instead of fumbling through the documentation, I went to blogsearch.google.com and found Alex Hannah’s site: UCCX.net. Below are links to a few of his video tutorials that were very helpful. Thanks Alex!
UCCX Videos
UCCX 7x Win 2003 OS Virtualized
Installing UCCX 7x
Integrating UCCX 7 into CUCM 7 Part 1 of 2
Integrating UCCX 7 into CUCM 7 Part 2 of 2

November 12th, 2009 at 10:14 am
Thanks for the link Alex.
November 12th, 2009 at 1:42 pm
Ah great info, thank you!
August 27th, 2010 at 3:13 pm
Thanks for the link. Have you ever thought of doing a video on how to use TAPS?
August 27th, 2010 at 4:05 pm
Yeah, I have a wiki link created for taps. I still need to get a video together.
Here is a TAPs post I have been working on.
http://wiki.blindhog.net/index.php/How_to_use_TAPS
September 4th, 2010 at 2:43 am
Hi All, i was wondering if anyone knew were i can download UCCX 7 , i can see Cisco provide trial licences but i cannot find the software to download anywhere, the Cisco website only has software releases not full versions.
Thanks in advance.
April 7th, 2011 at 8:35 am
hello,
thanks for all the labs.
just a quick off topic question.
Is it possible to tap another users call on cisco voip systems when the user is not at his desk?
April 7th, 2011 at 4:09 pm
michash,
If you have access to the network infrastructure, you can port spanning or port monitoring and sniff the traffic on the port their phone is connected to with Wireshark.
Wireshark has tools to replay the audio in the rtp stream.
Josh